Baymont Inn & Suites Manchester - Hartford CT

20 Taylor Street | Manchester, CT 06042-1736  [SEE MAP]Manchester, CT  [SEE ADDRESS]
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Courtesy of Baymont Inn & Suites Manchester - Hartford CT

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Guest Reviews

TripAdvisor Traveler Rating 1

Avoid at all costs!

Feb 11th, 2020

A horrible experience. First, the inside is very old and run down looking. Then I waited at the desk to check in for about 5 minutes. There was a sign on the front desk saying please wait, I’ll be back in 5 minutes. I finally rang the bell on the desk and someone sitting behind me on the guest couches got up and said do you need something? The front desk person was waiting behind me on their phone that whole time. Then I wound up having to change rooms three times. The first room I had a dirty bathroom and the garbage from the previous guest was still in the hallway. The second room, the beds had animal hair on the sheets (I’m allergic) and we could hear guests in the next room having intercourse. The third room, the drains were plugged in the bathroom. They had breakfast but after experiencing the dirtiness of the place I couldn’t even try it. On top of all this the halls and elevator smelled like incense trying to cover the smell of pot in a state where smoking marijuana is still illegal. Not worth the money. I paid almost $200 for two nights over a weekend and don’t know how they could charge so much for so such a decrepit place. Avoid at all costs. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 1

Horrible management

Jan 22nd, 2020

I went to see their conference room for my shower & was given the total run around! I was told 4 different prices & when we asked the manager to work with us he got super hostile and argumentative!! I did not feel comfortable and not satisfied with the way we were handled... won’t be coming here! Oh and the place is super dusty & smells like mold TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 1

Don't go Inn, Not so Suite

Dec 23rd, 2019

Manchester Inn & Suites 20 Taylor St, Manchester, CT. Booked this cheaply priced room via hotels.com to be near a friend's place. Oops! Should have spent an extra $20 ANYWHERE ELSE! At first I thought the Hotel was just having a bad day, but after staying one night, and listening to the staff on the phone several different times, it was not a bad day, it's JUST A BAD HOTEL... NO Hot Water for the 20 hours I was there. Laundry out of order. Vending machines out of order. No spare blankets. Town Water Company chasing leaks across ice an covered parking lot. Room was tiny, but fine, sheets were thin, but slept in my handy sleeping bag, cuz reasons. Anyway, many better choices within 5 miles. Zero Stars. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Upset

Oct 6th, 2019

Angel was delightful checking me in and rooms were perfect.This morning as I went down for breakfast I noticed no front desk agent was there , but a name tag was. I needed change , so I as I noticed the name tag said Suzette I went to the diner called her name and asked her if she could give me change. She insisted that I waited 5 minutes while her , the lady in the kitchen Ann, and Ann's brother work on the coffee machine. I waited five minutes still no Suzette , never got the change I needed I just checked out . TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 3

Breakfast details. Hotel clean, fun decorations. Street sign “M”

Sep 13th, 2019

Free self serve breakfast includes hot waffles, pre-made hot egg disks, hot sausage, cold cereal, instant oatmeal, and assorted breads. If something ran out we just needed to ask the attendant and he got it. This used to be a Baymont hotel. Street sign only says “M”. David was great as our checkin clerk. Loved the decorations around the hotel - sports collections, model car collections, life sized Elvis, etc TRIPADVISOR.COM USER 

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