Baymont Inn & Suites Mobile / I-65

930 W I-65 Service Road South | Mobile, AL 36609  [SEE MAP]Mobile, AL  [SEE ADDRESS]
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Guest Reviews

Tripadvisor Traveler Rating 1

Will never return

Nov 3rd, 2020

Room conditions - water leaks, mold, holes in the wall, and cigarette odor. Very frustrating time cancelling my week reservation.. said I needed to speak with GM who was supposed to be there at noon, then 2, then had an "emergency." Then I called back again later (after 6 calls so far that day) and finally they said they had cancelled my reservation, but never sent confirmation.. another lengthy call getting them to send that. This all could have been done during my initial request, but instead wasted my entire day giving me the run-around TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 1

Honestly Horrific.

Sep 28th, 2020

The room was supposed to be non-smoking and it smelled like someone had just smoked an entire pack. There were cigarette burns on the bed. Everything was grimy, and I was itching within 5 minutes of being in there. There was paint chipping off of the walls, the latch on the door was broken. There was a random wooden stake in the corner which I guess I could have used as a weapon if someone broke into the room. I left immediately and booked another hotel. I am a woman traveling alone for work and there was no way that I could have stayed there and felt safe. I was completely willing to lose the money for the first night of my stay to not have to stay there. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 1

Disgusting

Aug 13th, 2020

This place is filthy and disgusting if anybody enjoys staying here you are nasty i literally walked in the door and my skin started itching sheets was nasty walls filthy floors disgusting tv was broke furniture was nasty pool looked like a swamp.... building even looked disgusting. I REPEAT YOU ARE DISGUSTING AND NASTY IF YOU STAY HERE!!!!!! The manager ritz should be fired and place needs to be shut completely down EEWWWW!!!! TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 1

the worst ever to date

Aug 10th, 2020

Will never go to this motel again. This was my rewarded free room. I feel I should have been paid to stay there. Pool looked like a green stag pool. And the walls were covered in food or something sticky TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 1

HORRIBLE SERVICE AND NASTY ROOMS!!

Jul 16th, 2020

Completely HORRIBLE!!! NASTY ROOMS, toilet won't flush, sink won't drain, big brown stain on Mattress, sofa bed literally falling apart couldn't use, had to clean the room before staying. Complaints are ignored, contacted for 3 days and was told there was nothing they could do. I paid $85 for each night of 3 for the reservations and got quality of $20. No clean towel, no trash receptacles, HORRIBLE customer service, manager does contact you it almost like he avoids the situation!! DONT WASTE YOUR TIME STAYING IN DRUGVILLE!!! People AT ALL HOURS OUTSIDE DOING THINGS THAT IM PRETTY SURE ARE ILLEGAL. Not a safe place at all!!! TRIPADVISOR.COM USER 

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