Baymont Inn & Suites Traverse City

2326 North US Highway 31 South | Traverse City, MI 49684-4548  [SEE MAP]Traverse City, MI  [SEE ADDRESS]
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Courtesy of Baymont Inn & Suites Traverse City

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Guest Reviews

TripAdvisor Traveler Rating 1

Completely overwhelmed!

Feb 23rd, 2020

Checked in on a Friday afternoon, checkin failed to inform us of no hot water~ it was out until Saturday afternoon. Breakfast was awful. We always had to wait for towels~ for the pool. Most importantly ~ the General Manager took NO responsibility ~ she said it was because they were full and it was their off season. My other concern~ how were they washing all the towels and linens WITHOUT HOT WATER?! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 1

Worst hotel experience in many years

Feb 18th, 2020

I could go on about small things, but the worst of the problems were screwing up people’s reservations. They ended up telling 3 or 4 families they canceled the reservation they made months earlier! My reservation was fine but my son had a suite reserved and ended up with a higher priced single bed room so I had to have one of them sleep with me! The hotel also said they wouldn’t honor the 800 number price! my son finally showed the proof they confirmed with that hotel but still didn’t get a suite. There was no hot water at all Friday or Saturday. The mattresses must not be rotated because the foot end was higher up than the head. My back ached all night. The hockey tournament went on for a second night but I had to leave. Other problems were running out of breakfast early, dirty bathroom, kids allowed in hot tub after kid time when adults had waited up to use it, absolutely nasty lobby bathroom and worse was staff having attitude when you show they’re wrong about a reservation instead of just a simple apology for the mistake. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Rude noisy neighbors forced us away from home

Feb 4th, 2020

Very friendly liked the fact that we could also bring our dog as he is also part of our family, also reasonably priced. Definitely recommend not 1 thing to complain about. We will definitely return at a later date TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Will Return

Feb 1st, 2020

I absolutely loved the service I received on my trip. The staff was very helpful and attentive. The Manager on duty Laura Laparr was so sweet. Very clean remodelled hotel. I will be coming here everytime I return to Traverse City. I stayed in the kitchen style room. I had so much space to do my work. I loved it. I really can't Express in words how amazing things were for me thanks to the staff of this hotel. Thank you so much Baymont of Traverse City. I don't know if you will ever see this, but I do know others need to know how awesome you are. I will see you again soon. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Good place to stay

Dec 26th, 2019

We came to the area for a medical purpose. The medical discount was very much appreciated. The room was clean. The staff were friendly. The breakfast was limited. Will stay here again when in the area. TRIPADVISOR.COM USER 

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