Baymont Inn & Suites Traverse City

2326 North US Highway 31 South | Traverse City, MI 49684-4548  [SEE MAP]Traverse City, MI  [SEE ADDRESS]
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Courtesy of Baymont Inn & Suites Traverse City

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Guest Reviews

TripAdvisor Traveler Rating 5

Wonderful stay

Nov 30th, 2019

Paul, at the front desk was very informative and super nice! There was a really nice pool and hot tub. The room was very clean and welcoming. There was no complaints i could give from this hotel. Would definitely stay here again. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 1

Horrible hotel

Nov 17th, 2019

Get there to check in they tell me I don't have reservation so I find my email and show him he says ok well we have a room then over charges my card 120 more then the email I had 😡 get to room its dirty and blankets had white hard spots on them and the couch. Go to call down to front desk to tell them phone does not work. The next day get in shower it backs up on me hair and stuff coming back up. Do not stay here they don't care to make things right manager will not even bother to call you back when you call her TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 2

Unhappy visitor

Nov 8th, 2019

We booked and I paid in advance I told them at the time we were traveling with three dogs all under 15 lbs. when we arrived we were hit with having to pay 90 extra dollars for them. I was not told this when we reserved. It was to late or we would of gone elsewhere. The employees use the back door to smoke directly outside of so there is the smell and litter by door. They also keep the door unlocked 24/7. Made my 90 year old mother a little nervous. Staff was friendly rooms were clean but staff seemed upset about something.Complaining about another co worker I believed maybe a manager. Just not the pleasant two day escape with my mother for her birthday. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 1

Never again...

Nov 3rd, 2019

We stayed here two years ago for our first getaway and had a nice room and experience. Came back last year and were put in a room overlooking the roof with lights shining in the room all night...not great but not a deal breaker. Third year (because it has become “tradition” we end up in a first floor room also with a light shining through the window all night...but the worst part was at 6am when the loud staff started preparing breakfast. Turns out they moved the back of the house kitchen into the main floor hallway next to guest rooms (and in a room once connected to our room but now covered by a closet...see pic)!! Not only where they banging around pans and silverware, but the 3 staff people weren’t even trying to be quiet...they were talking very loudly and laughing. This went on for 90 minutes before we finally got up...90 minutes before our alarm (and one of the few mornings we get to sleep in). I have never heard of the kitchen / back of the house being mixed in with the guest space. Tradition or not...we will never stay in this hotel again for our annual romantic wine tour getaway. Oh and the last two years we booked the room using a third party website which makes me question if we are discriminated against for doing so. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

4th Stay at the Bay

Oct 30th, 2019

My preferred location for business travel in Traverse City. Another successful stay in the books. I appreciated the service I received and when I did not have the "Do Not Disturb" door hanger in my room, it was brought up to my room with no problem. TRIPADVISOR.COM USER 

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