Beaches Turks & Caicos

Lower Bight Road | Providenciales TKCA 1ZZ  [SEE MAP]Providenciales  [SEE ADDRESS]
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Courtesy of Beaches Turks & Caicos

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at the Beaches Turks & Caicos

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Guest Reviews

TripAdvisor Traveler Rating 4

Great Resort

Feb 20th, 2020

We just visited Beaches February 8th-15th. Our check in process did not go well and we had some negative experiences the first two days but after that we had a great time. We stayed at the Beaches in Ocho Rios two years ago and the staff there was way more friendly than the staff at Turks but the resort itself was amazing. The resort is so big and there are so many people there but nothing ever seemed crowded. We never had to wait to do watersports or for tables at the restaurants. The waterpark and the pools were never crowded either. The resort is beautiful and extremely well maintained. We stayed in the Caribbean village and were very happy with our room. It was a little dated but very clean and we had a great view of the pool and ocean. They had different entertainment each night at 8:30 but we usually were already asleep by then. We've already booked this resort for our next vacation and are going to stay in the Caribbean village again. We felt that it was the best value and we also liked the location the best. Some of the staff members that provided excellent service were Vernon Johnson at the Caribbean village, Vaguely with the watersports crew and our photographer Romaine was hilarious. We can't wait to go back. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Family trip with kids

Feb 20th, 2020

Overall we had good trip! Big resort and Weekends are even more busy since they sell day passes .... Pros ocean activities and food Cons not enough umbrellas on the beach ..!!!! At some point feel like public beach ...Butlers take all front umbrellas for butler s level guests !!!! Seriously paying a lot of money to be second class citizen... I felt upgrade on the room was a waste at least where we stayed in Carribian village ,,, beach there also needs work,,, I’m sapphire lever at Sandals and asked for bathrobe and was told NO,,,,my wedding anniversary champagne gift from my agent arrived after dinner on the last night stay that was odd,,, VERY impersonal feel from that trip so unlike Sandals TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 3

Nice, but very boring

Feb 20th, 2020

The sea was amazing. The hotel with no activities, the employess treat you in rude mode, no smiles, no pools activities, no caribean music, at 9 PM everything is quiet, in the bar afer 9 PM sounds someone like you from Adele ¿¿???... The worst animation team in Caribean Hotel, if there are an animation Team. Please review this point, boring, very boring Hotel. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 2

Service has gone dramatically down hill.

Feb 20th, 2020

I agree wholeheartedly with the specifics listed in the previous poor reviews. The service has gone dramatically down hill here in the past few years. The staff seems resentful, the drinks are incredibly watered down, and the concierges are simply unfriendly and unhelpful. We were trying to figure out the camp schedule for our 6yo and one concierge told us to go to one village, we went there, she handed us a teenager schedule, we went to the third who said they forgot to print the schedule that day. At Barefoot restaurant in particular we were told to wait 25 min for a table while there were at least 6 tables open. We waited for 1 hr and then 30 more minutes for bread and water. The inefficiency of the restaurant was mind blowing- the host was clearing tables for 10 minutes while a line of 20 ppl formed, never greeted anyone, the waitress rolled her eyes at us when we asked for water for our kids (again)....the list goes on. And finally what was really, really bothersome was that several life guards were on their phones WITH EAR BUDS IN. This is intended to be a safe and fun family getaway and that, in my mind, is ridiculous. I will say that we have loved coming here and our kids love the Sesame characters... but this year, even they were disappointed when the characters BOLT after a performance not even turning when the kids say “Ernie can I give you a hug!?” It’s very frustrating and we will unfortunately find another family destination. PS: the managers’ comments above indicate there is some sort of “loop” system for voicing issues but onsite, there is no sign of such a system and as mentioned, the concierges take no ownership of anything... TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 2

Used to be amazing ...went drastically downhill

Feb 19th, 2020

Long story short -we went in 2017 and were amazed at the incredible service, premium drinks, delicious food and friendly attentive staff ..we immediately rebooked on premises for this past February 2020. The Italian Swim up bar was subpar, they “ran out” of vodka by 11am, there was 1 bartender for the whole pool, waiter pool bar service was virtually non existent and beach bar service was a zero. The food quality went down hill and they definitely water down their drinks. We were there with 4 other families and each one of them agreed. Beaches please redeem yourself as we want to give you another chance. Stop trying to cut corners and save money and sacrifice service and food and Alcohol quality as you will lose your popular following very fast! TRIPADVISOR.COM USER 

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