Bentley Hotel

500 East 62nd Street Between York Ave and FDR Drive | New York, NY 10065-8314  [SEE MAP]New York, NY  [SEE ADDRESS]
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Guest Reviews

TripAdvisor Traveler Rating 3

Noisey Hotel

Nov 29th, 2019

Booked for my 40th Birthday trip and took my son & husband. The Hotel Staff are pleasant, comfy beds and the decor is lovely, though there were some issues which unfortunately did put me off staying again. - My room windows were a bit dirty, which is a shame because the view is great - It's a very noisy hotel. I could hear constant beeping outside and traffic. The walls are also very thin so I could hear everything nextdoor. I had to ring down to reception and ask them to call the room next door as a guy was facetiming his girlfriend at midnight each night and the conversation was so loud. I could also hear his phone receiving texts through the night. I would expect the walls to be better sound proofed for a Hotel of this standard - Have seen posts about no coffee machine, we definitely had one. Also seen a post about free FiJi water & WiFi etc but I am pretty sure this is charged back in a resort fee of about $15 a night. - Ordered Room Service one morning and expected it to be on proper white plates and cooked on site, however it was outsourced. It came in a brown paper bag via a courier which was cheap & disappointing TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Best East River Views.

Nov 26th, 2019

This hotel has the be views of the East River and the 59th Street bridge that I've seen.the Watching the sun come up over Roosevelt Island and Long Island City was amazing. I would recommend this hotel to anyone who wants to feel in the city while also getting scenic East River Views. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

First Trip to the Big Apple

Nov 24th, 2019

I have to admit that we were a little uncertain as for what to expect on a lot of issues on our recent trip to New York. The location of our chosen hotel was a short walk from Central Park and majority of the restaurants and shops within the central belt of Manhattan. The hotel itself is clean and the staff at reception are always willing to help and advise. The big question is would we stay here if we were to revisit in the future? the honest answer is that I cannot see any reason not to. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 3

An OK Stay, Glad I got a deal on Priceline

Nov 23rd, 2019

I booked this place at the last minute to sleep and move on. Pros: Very clean room, comfortable bed, 2 free bottles of Fiji water in the room. Bigelow toiletries. Cons: Loud work near the room woke me up before 10am. No coffee maker in the room. No free coffee in the lobby. Hot cider in the lobby, but WTF, no caffeine. It served the purpose, but I really expected better. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 3

Nice property, helpful staff, but a few issues to fix

Nov 22nd, 2019

While I enjoyed the property overall, there were issues with check in, elevators, and noise. Two of the three elevators didn't work, making the wait time long. There were no clear updates as to when they would be fixed and the work being done on them was very loud. The staff was extremely nice and helpful. TRIPADVISOR.COM USER 

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