Bentley Hotel

500 East 62nd Street Between York Ave and FDR Drive | New York, NY 10065-8314  [SEE MAP]New York, NY  [SEE ADDRESS]
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Courtesy of Bentley Hotel

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Guest Reviews

TripAdvisor Traveler Rating 1

NO REFUND GRANTED

Apr 9th, 2020

Called to cancel with the hotel over a week before when my surgery was canceled and they did NOT GRANT A REFUND. Have multiple sclerosis, live on Long Island and now have to fight the on my credit card. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 1

How can this be 4 stars

Mar 29th, 2020

I came here because I needed to stay close to Sloan Kettering. I am my fathers bone marrow transplant donor and am having the stem cell extraction tomorrow. I cannot believe this is 4 stars. The fridge won’t work and their solution is for me to give them my injections so they can keep them cold, no thanks. The windows won’t open, there is no view at all. There are no usb charging stations to use either. As for this being on the upper east side, I expected a lot more for over 200.00 a night and a 4 star hotel. I’ve stayed in motels nicer than this TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Lovely Upper East Side Hotel

Mar 26th, 2020

I had a procedure at MSKCC that started early in the morning, so my daughter and I booked this hotel due to its proximity. Unfortunately, it was during the COVID-19 outbreak, so many services were curtailed. However, our room was just lovely, with comfortable beds, a mini-refrigerator and a view of the East River. There was even a marble ledge that ran the length of the window, providing a window seat. All the staff were attentive, and following safe-distance standards.We found a VERY reasonable diner called the Ritz on 1st Ave. to deliver, along with a liqour store nearby. We will definitely return to The Bentley Hotel! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Fantastic stay at the Bentley

Mar 10th, 2020

My family stayed at the Bentley as one of our family members recovered from surgery in a nearby hospital. The hotel staff was always extremely helpful with anything we needed and the rooms were top notch. The space was always thoroughly cleaned and the hotel amenities were of high quality. We would highly recommend staying at the Bentley Hotel and will suggest it into any friends visiting NYC. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 2

SD

Mar 10th, 2020

The hotel was clean the staff is nice. The good stops there. No parking, coffee maker in the room was broken. You can’t book the lowest price at the front desk. The sink in the room was clogged. No restaurant or food in the hotel. The bar isn’t always a full bar just beer and wine on certain days and it closes at or before midnight with no posted schedule. The room refrigerator was never cleaned out from the prior guest. The list goes on TRIPADVISOR.COM USER 

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