Bentley Hotel

500 East 62nd Street Between York Ave and FDR Drive | New York, NY 10065-8314  [SEE MAP]New York, NY  [SEE ADDRESS]
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Guest Reviews

TripAdvisor Traveler Rating 5

Nyp

Jun 13th, 2019

WOW. Did not expect much from this hotel.... boy was I wrong. The room had amazing views of the river, bridge, and cable cars. Staff were very courteous beds very comfortable furnishings tasteful and very clean. I would recommend this hotel for your next visit without hesitation 😊 TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Nice Hotel But...

Jun 11th, 2019

We only spent one night here. The staff was friendly and our basic room was quite nice. We hope to stay again the next time we are in this part of New York. My only complaint is the Residence Fee of $20.00 per day per room. It includes “amenities” that would normally come with a hotel room: WiFi, which was terrible, use of the gym, local phone calls, who needs that anymore?, tea & coffee, which isn’t available until 7am, afternoon snacks & refreshments, 1 tiny bottle of water per person, digital newspapers, luggage storage, I thought all hotels offered that!, and holding guest packages before arrival. But... for us the location was great and the hotel quite pleasant. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Treated with respect

Jun 8th, 2019

Despite around two in the morning, Christina, the front desk clerk was able to sustain and exude a reassuring disposition to address my situation in my nights accommodations. She went beyond what is expected to meet the needs of my friends and my needs. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Brilliant stay

Jun 8th, 2019

We have just returned from NY and spent 5 nights at Benjamin Hotel. Excellent hotel and very good location - we walked to many of the main attractions - The Top of the Rock, 5th Avenue, Central Park etc. We were orignially given a room on the 6th floor - not very good but when we asked to be moved, a room on the 17th floor was everything that we booked. Everyone was very welcoming and helpful - always willing to give advice on how to get to places. The bellhops and doormen were extrenely friendly and helpful. Anna the Concierge was also extrenely helpful. Would highly recommend this hotel for service and location. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 3

Bentley Hotel switcheroo

Jun 7th, 2019

Provide the customer the room they actual booked. If I have a longer stay I would have canceled, and found another hotel for my stay. I booked my room online and upon arrival at the hotel I was told they had no more rooms with king beds, that they were sold out, found this strange since I had booked and paid for the room a head of time. They offered me a room with double beds staying it was an upgrade at no charge. For me it was actually a down grade and I should have been given a discount TRIPADVISOR.COM USER