Best Western Chula Vista Inn

946 Broadway | Chula Vista, CA 91911-1704  [SEE MAP]Chula Vista, CA  [SEE ADDRESS]
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Courtesy of Best Western Chula Vista Inn

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Guest Reviews

TripAdvisor Traveler Rating 1

DISGUSTING

Jun 10th, 2020

Booked for my son. The non-smoking room smells like cigarette. Carpet was stained to a disgusting degree. There was a dirty rag inside the ice bucket. Light fixtures, tub, was cracked. I had to ask for atleast a room with no cigarette smell. My son needs sleep and it was too late to book another one. There were graffiti and shady bystanders outside the building. The pool was disgusting. Don't be fooled by the pic in this ad. Like everyone said HOTEL from HELL. How dare they even charge $70. This should be removed from any searches. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

My stay at Chula Vista inn

Nov 9th, 2019

I have as well my kids have stayed here many times the staff was great the rooms were fine had no problems and they were very accommodating There is restaurants close a mall down the street is very quiet in the hotel area TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 1

Decomposing / Don't Stay Here

Oct 8th, 2019

715592108 needs a few million in renovations, expired elevator inspection certificate (2017), broken light covers & outlets, cracked bathroom tiles, worn carpet, 1/4 pillows, worn mattresses, 3/4 size towels, people off the street using the hot tub, roving prostitution partiers up until daylight, health department closed the pool and hot tub. I'd give it a -5 if I could. Don't stay here! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 1

WARNING DO NOT STAY...HOTEL FROM HELL

Sep 22nd, 2018

We rented a room on August 20, 2018 and when we arrived the hotel looked terrible not as in the pictures and looked totally ghetto. When we arrive to the room it stunk like pesticides to the point where our eye got teary and burned. My wife began to feel sick. This means that there are bugs that I would eventually see if I had stayed. The room itself was horrible (looked worn out) and the mattress was so worn out it was lopsided. I went to the lobby and told them we could not stay and requested a refund. They said that because we had checked in we would only get the second night refunded. I decided to lose that one night then to stay in this HOTEL FROM HELL! DON'T STAY IN THIS HOTEL PLEASE AND THE OWNERS SHOULD BE ASHAMED OF THIS HELL HOLE. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 1

Do NOT STAY HERE!! DUMP

Aug 28th, 2018

As a travel agent I booked a couple here for 1 week stay. Upon arrival and attempting to find 1 decent room of 3 they decided to stay 1 night and see if they could make it work. (The first 2 rooms had either a broken bed, unattached window or worse) This third room had an unattached toilet (don't lean) and a deadbolt held to the door with masking tape. Feeling insecure they called for a hotel switch. While on the phone with the vendor to get details about cancellation (in which the vendor called the hotel), the hotel Manager (who took the phone call) became irate and proceed to the room and kicked the couple out - with some choice words that will not be repeated. Needless to say we relocated them to a nicer hotel that actually provides decent functioning, safe rooms and knows about customer service. I will NEVER EVER book anyone at this hotel - and the vendor is going to get black listed as well. TRIPADVISOR.COM USER 

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