Best Western Executive Inn

3105 Millbranch Road | Memphis, TN 38116-1917  [SEE MAP]Memphis, TN  [SEE ADDRESS]
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Guest Reviews

TripAdvisor Traveler Rating 1

Stay elsewhere

Jul 11th, 2019

Hotel lobby was nice, cars were safe behind gated fence. Never felt uncomfortable....BUT the room smelled so musty and moldy it was horrible. Burn marks on headboard, Tacky feeling carpet. We left the next morning and was to stay 2 nights. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Overnight stay

Jun 29th, 2019

The staff were nice and helpful. The room was clean and had a nice pool. This hotel's parking lot was gated,which scared me alittle at first. There was a very bad storm which we lost all power for at least 24 hours,, but the manager refunded our stay TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

COMFY BEDS and Gated Parking lot

May 28th, 2019

Comfortable beds and you drive up to check in, all parking after that is gated, requiring a room card swipe for in & out. Near airport but not loud at all. Easy drive to the amazing, worthwhile Civil Rights Museum and other Memphis attractions. Many areas of Memphis are iffy, and this Quality Inn has addressed this well.Not an issue at all. Recommended. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Clean and Convenient!

May 26th, 2019

This was a very clean room and the staff were super friendly. It is gated parking, so you know your vehicle is not accessible to just anyone. The television was large and relaxing to watch from either of the two queen beds or the sofa. The pool was small but very clean. We are Choice Hotels members, which gave us a small discount and a goodie bag upon check-in. The towels were soft, and there was even a Kurig in the room! We used the in-room refrigerator to cool our drinks for the next day on the road. The breakfast was EXCELLENT - eggs, biscuits, gravy, waffles, cereal, fruit, muffins, toast, and the friendliest attendants. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 2

Needs a refurb!

May 26th, 2019

Gated compound so felt safe in this mostly industrial area. However room was a disappointment, the toilet cistern was loose and moved every time you flushed. It also would not stop filling on the second night. Room was dark and dingy and so near the flight path planes woke us in the early hours - and I’m quite deaf so it must have been loud! The TV volume wouldn’t adjust and the two room phones flashed red continuously - was told it was a warning device but the boy on reception who told us that was also the one who caused me trouble when trying to get WiFi on my phone. Breakfast was as good as any I’ve had in other Quality Inns and the free coffee was appreciated. Only chose this one over the Comfort Inn just up the road because it had a swimming pool but regret this decision now. Manager was pleasant and helpful. TRIPADVISOR.COM USER 

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