Best Western Garden Inn

101 Gosai Drive | Bentleyville, PA 15314-1049  [SEE MAP]Bentleyville, PA  [SEE ADDRESS]
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Guest Reviews

TripAdvisor Traveler Rating 3

Stayed here for the nigh....

Feb 16th, 2020

It was workable. Not much in the way of amenities or close by dinner options. The room was clean and quiet. Elevator was slow. Breakfast was standard free breakfast fare. The yogurt machine did not work very well. Not too far off I-70. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 2

Not the place to stay anymore

Jan 20th, 2020

This property has taken a bad turn in how they take care of the facility and guests the lobby hallways and elevator were tracked with mud from construction crews that were staying at the hotel no one cleaned up this mess construction workers sitting in the breakfast area drinking a case of beer and being loud and using fowl language while families are trying to have breakfast. the breakfast area not being kept clean. Time to look for a new hotel in the area TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

best western in bentleyville pa

Dec 4th, 2019

oveall it was a very nice and comfortable. the breakfast wasn't to bad. better then most. the beds were very comfortable and the rooms were very clean. i would recommend it highly. i would stay there again when i return to the area TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

First timer

Nov 18th, 2019

Since this was my first stay at Best Western in over 20 years ago, I am now a new member and not sure why I left this property. I’ll definitely be back...so far besides the Bentleyville property, I have stayed at the BW at Stateside NC and currently I’m writing this from my room in Starky Fl...tomorrow I’ll be in the BW in Venice Fl for 2 nights...they spoiled me....thanks BW. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 1

Racist or rude?

Nov 14th, 2019

The lady at this hotel was rude from the start. As I received a look and no welcome to Best Western. I gave her my information, my wife was with me and gave her information with her credit card. The lady at the front desk scroll through the screens still saying nothing. She never mentioned my Diamond member status. In fact I asked asked her if the screen says I am a diamond member. She says "I don't see that here?" So I wait for her to finish her rude and yes borderline racist undertones which ill fill in later because what we witnessed. Back to the 1st problem. After she began making our keys I said "ill take my points and not gift" she said ok. Now if screen didn't say I was the status I was then why is she agreeing to my points? Which leads to later. Going to ask her for change to use laundry at hotel. A white man is at desk with the same lady that checked us in. Was very friendly explaining his benefits for his member status flirting saying to him " Here is your member# so should you make reservations at another best western. But you better not" etc. I was utterly disgusted. The lady was extremely rude. Or racist. Either way that's probably NOT who I would want representing BW. Its not acceptable. TRIPADVISOR.COM USER 

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