Best Western Hotel Hamburg International

Hammer Landstr. 200-202 | Hamburg 20537  [SEE MAP]Hamburg  [SEE ADDRESS]
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Courtesy of Best Western Hotel Hamburg International

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Guest Reviews

TripAdvisor Traveler Rating 4

Pleasant hospitality near train bus station

Oct 27th, 2019

This was my third visit to Hamburg and first time to stay out of town and was not disappointed. The reception staff were friendly , helpful and welcoming . We arrived in the morning with my niece after a tiring flight and we were pleasantly surprised to get a room after waiting for only 30 minutes. We had settled in the lounge waiting for after noon check in. This is a rare gesture as I have been at hotels that insist on waiting for check in time even when rooms are available. The room was clean and with two beds, suitable as we were two. Hot shower, medium bathroom, necessary toiletries. ( bring along your bathroom slippers and shampoo) Check out time was suitable and we had the option of leaving luggage in baggage store Two super markets, convenient store, restaurants all within a 2-7 min walking distance and so was the train and bus station Our room overlooked main road, so sound of cars though the night I would stay again ! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 3

Quite old hotel

May 26th, 2019

First impression was vexing to me as in front of the hotel there were only flags of Hamburg and the European flag, whereas in other hotels across Europe you see the flag of the respective country in addition. Hotel is quite old and some parts could need some renovation. Staff is friendly. Rooms are clean. Nevertheless room service could improve as the bottle of water that I received and emptied on the first evening was put empty next to the glasses instead of taken away. Beds were okay but you could not manage to get it really dark at night with the curtains. Breakfast buffet was nothing special, seen it better and bigger in other comparable hotels. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Our annual Christmas Markets trip.

Dec 20th, 2018

We have done over ten annual trips and nowadays we lean towards the German markets for their quality. We chose Hamburg but had little knowledge of the city apart from reading a book earlier this year about the devastating air raids which took place in WW2. I had no idea where best to stay, just how big the city was and what it would be like to get around. I looked at hotels and found that those around the centre were either too expensive or fully booked so I decided to look a little further out and to chose a well known brand. I found the Best Western International had vacancies at an acceptable price but although I was a little apprehensive about its position decided to book it. We stayed for four nights and I have to say we were very pleased with it. We bought a Hamburg Card at the airport which gave us the use of the cities transport system for five days and also discount on excursions we took. It proved to be an excellent buy. From the airport we took the S1 into the main station then changed to the U2 which took us to a station about 100 yards from the hotel. The journey on the U2 was about ten minutes. On arrival we were met with a very efficient and friendly reception staff. We had upgraded our rooms and found them very nice, clean, a good bathroom and a very comfy bed. We had dinner in the restaurant which on a Thursday had an Italian theme. It was a buffet style and found it good and reasonably priced although we didn't find the soup we had seen advertised on the menu in the lift. We decided to try the breakfast the following morning and then decide if we would take it on the rest of our stay. At 13€ it we found it pretty good with a reasonable choice so we decided to take it for the remainder of our stay. We had drinks in the bar for three of the nights although we were surprised that both the bar and the restaurant were closed on Sunday evenings. There is a supermarket and also a fuel station nearby which both sell alcoholic and soft drinks so we resorted buying a bottle and sitting in our rooms. A few negative points are that there was no safe in the rooms, the TV didn't have many English news channels ( with the situation over Brexit the BBC would have been useful) and the coffee and tea were not replenished during our stay. On the positive side though we found all the staff extremely pleasant and efficient. All in all I would recommend this hotel even though there is nothing of much interest in the area The time taken and ease to catch a train into the city centre (and beyond) is well worth the effort and over the five days we were there became no bother whatsoever. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 3

Fine, but ordinary

Jul 23rd, 2018

As a family of four we were put in the annex, with one main entrance to our two rooms - that was fine. The rooms were nice and clean and the carpet had a sort of surreal 3d effect if you stared at it. The wifi was good, the cleaning good. There's easy acces to the city with metro stations nearby. BUT the breakfast at €13 was expensive. We chose to buy our breakfast at a supermaket nearby. And the service at the bar was a bit slow. Especially the first night, we waited quite a while before the bartender appeared. Mixing drinks could also take quite a while. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Excellent economy hotel with good services and clean facility.

Jun 18th, 2018

Located about 200 meters away from the Underground Station Rauhes Haus (U2 and U4), can be reached easily from airport and Central Train-Station. This hotel is an older structure however with vizibile improvements in key areas like bathrooms, access for disabled, elevators, etc. The personnel is very friendly, English speaking, supportive and polite. Rooms are clean and well keept, with sufficient room and wall storage for clothing. Free WLAN included, breakfast however is to be paid separately (not overpriced). Breakfast is consistent and various offering a good jump-start in the morning. Waitresses are professional, maintaining the buffet filled and tables clean. Very well organized service. The hotel also has a restaurant and a bar both with a good selection of meals and drinks... The receptionist are friendly and approachable ensuring a smooth stay in Hamburg. The easiest way to commute to the City Center it is via Underground, individual day tickets available at €6,60 ... I will rate this with an excellent for people in transit or for an economic overnight. The only downside of this hotel is the noise coming from the adjacent fitness studio which in the evening apparently is hosting Zumba classes causing some noise. Otherwise no complaints, the hotel offering a good service for the money. Recommendable? Yes, without any hesitation. TRIPADVISOR.COM USER 

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