Best Western Plus Dallas Hotel & Conference Center

8051 Lyndon B Johnson Fwy | Dallas, TX 75251-1301  [SEE MAP]Dallas, TX  [SEE ADDRESS]
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Courtesy of Best Western Plus Dallas Hotel & Conference Center

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Guest Reviews

TripAdvisor Traveler Rating 2

It's a room

Jul 14th, 2019

The service was good and the hotel was clean. The bar was a nice touch for a Best Western and was serviceable, but came with a very limited selection. Also, we were unable to use anything but cash so no card or room charge which seemed a bit odd. The room was extremely cramped to the point of being uncomfortable. They definitely got the max amount of rooms for the space to fit the convention angle. The wifi connected, but wouldn't operate so had to end up disabling and using our data or a hot spot for devices to function. Most TV channels wouldn't come through due to a "Low Signal, Weak Signal" message, and the ones that did come through had a very low-quality, distorted picture presumably due to the same signal issue. At night, we went to close the curtains to find there wasn't a night shade so had a lot of streetlights coming in throughout the night. At the end of the day, it was a clean room to lay our head. I will stay at Best Western again, but will honestly go out of my way to avoid this one in the future. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Modern Hotel with great complimentary breakfast

Jun 20th, 2019

When we arrived last night they were very busy checking guests in but the wait was not long. Staff were friendly and helpful. The hotel was very modern and the room looked nice. They had a nice meal offering for dinner last night which consisted of salad, roll, vegetables, penne pasta and chicken breast for $12. This was in a very busy area of Dallas and we enjoyed eating in the hotel and the meal was good and reasonable price. They had a complimentary breakfast , that included scrambled eggs, sausages, biscuits and gravy, breads and pastries, oatmeal, cereals, fruits, coffee and juices. Although the room was nice I thought the mattress/box spring might need a redo. Every time I sat or rolled on my side it seemed to bounce and squeak which was annoying to say the least (Rm 234). They had a pool that kids were enjoying with their parents right outside the eating area. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 1

David watson

Jun 14th, 2019

Had entire company of people at hotel with more than 20 rooms, one of our guys was getting out of the shower and accidently grabbed towel rack and one side was damaged instead of just giving the curtiousy of not charging us for it after the company has spent so much money, and this was storm duty TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 3

BW Conference Review

Jun 13th, 2019

The hotel was average and met my expectation. Breakfast was great. Tory, one of the front desk managers was exceptional. The staff provided great service when I needed to be accommodated quickly. I would stay here again solely based on the customer service TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 3

BYOP = Bring your own pillow

Jun 10th, 2019

Our stay at this Best Western Plus was fine EXCEPT the pillows are lumpy and horrible and the bed was soooo uncomfortable. I would really advise anyone to bring their own pillow to this BW bc otherwise you'll need to go get a massage after. Besides that our stay was great, room was clean, pool was fun, food was fine for hotel food. Not all BW have uncomfortable beds (in my experience) so we are not cutting out BW completely. We just won't stay at this one again. TRIPADVISOR.COM USER