Best Western Plus Gen X Inn

1177 Madison Avenue | Memphis, TN 38104-2202  [SEE MAP]Memphis, TN  [SEE ADDRESS]
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Guest Reviews

TripAdvisor Traveler Rating 5

Well done, Gen x

Feb 10th, 2020

I was unsure on this hotel before I got there. It is an old building with a small parking lot in an urban environment. BUT! It's the whole property is very well remodeled, clean, and sturdy (as opposed to the flimsy newer buildings). The parking lot is plentiful for the small number of guests rooms (4 or 5 floors with 8 rooms each). And safety and security are clearly a high priority for them. The parking lot has one way in and out right next to the front desk through the porte cocher. It's fenced and clean. Lots of cameras. Staff extra steps to keep the hotel safe like securing doors that aren't being used. I felt safe the whole time. Breakfast was delicious and plentiful. Normal fare but high quality.There were not many guests during my stay and there was enough breakfast area seating. Might get more crowded during busy days. Breakfast staff was very nice. LOTS of really great dinner options about 1 mile east of the hotel. Easy interstate access. Quiet rest. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Good for the price

Jan 30th, 2020

We were there only overnight. Small hotel with private parking, and continental breakfast. Check in was easy, our room was nice and clean. You can hear everything going on in the halls. But my biggest complaint is our room was over the lobby. So we could hear the automatic slide door most of night. My suggestion dont stay on 2nd floor. Everyone was nice, room and bathroom were clean, and the breakfast was good. We had king room with a refrigerator. I recommend if you need a nice room on a budget. Not within walking to downtown. Not close enough for that. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 3

Don't go out of the building late at night

Jan 21st, 2020

For the most part hotel was ok. They could use some real coffee. And a different key lock on the front door to make things easier for their guests. The location is great though. You can hit up a ton of Memphis attractions in only a few minutes. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 3

Badabook badaboom

Jan 19th, 2020

My night was so room had hair in shower room could have been cleaner breakfast was ok cold eggs the knowledge of the front desk staff was poor I got more info from my Uber driver over all the price of room I thought was over priced TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Doctor's appointment

Jan 11th, 2020

I had an early doctor's appointment and this hotel was the nearest to the office. The hotel was clean.The staff friendly and knowledgeable about the area. The breakfast was the best hotel breakfast that I have had in a long time. We usually stay at Choice hotels, but after this stay, that may change. TRIPADVISOR.COM USER 

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