Best Western Premier Park Hotel

22 S Carroll Street | Madison, WI 53703-3309  [SEE MAP]Madison, WI  [SEE ADDRESS]
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Guest Reviews

Tripadvisor Traveler Rating 5

Downtown Madison

Dec 21st, 2020

It is a beautiful building and there was an excellent staff working there that who were very helpful, regardless that COVID-19 reduced services. The views of the State Capital building from our window were amazing. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 3

Expensive and valet service was appalling

Mar 14th, 2020

Tried to load my stuff in my car before my last day of conferences. Three of these guys sitting there talking. No one asked if they could help me with a cart or anything. I said I wanted tog eat into my car to load my items- no offer of help. Worse- one asked if I wanted to walk down there to load my items on! I said I have 5 items I was hoping you would pull my car up! Finally they did. I paid $180 per night at this hotel, and this is what I got?? TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

Military Ball

Mar 10th, 2020

Upon arrival we were greeted by very friendly staff in the parking garage giving us the option of valet parking. We gladly excepted and proceeded inside. Staff at the front desk were also very friendly and personable. Once we returned from our ball we were both a little tipsy and my girlfriend wanted a picture in front of the lobby stairs, but no one was around. A staff member from the front desk, without hesitation, came over and took our photo. Great photos at that! We then proceeded to our room and did what most intoxicated people do and overslept. Of course this happen to be during the time change and we had actually slept till checkout. I called the front desk and explained, they happily let us know we could stay till 1. It was a great trip that involved a little bit of irresponsibility and was handled respectfully and professionally from all the staff who worked that day/night. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

Checks all the boxes!

Feb 28th, 2020

For location alone -- right on Capitol Square within walking distance of great restaurants, shopping and the University of Wisconsin -- this Best Western Premier is highly recommended. However, when you add in the incredibly professional and friendly staff and a beautiful renovation, I do not want to stay anywhere else in Madison. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

Lovely room and friendly staff

Feb 26th, 2020

I had an absolutely lovely room--very large, extremely clean, and very fresh and modern feeling. The staff couldn't have been nicer. The people at the front desk were gracious and helpful, making sure that I got exactly the room that I wanted. I had a pretty view and the hotel is in an excellent location. They made my business travel feel like a vacation. TRIPADVISOR.COM USER 

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