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at the Best Western Plus Mccall Lodge & Suites
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Business in McCall
Aug 19th, 2020
I always stay at this Best Western on my business trips. Everyone is so friendly and helpful. The rooms are clean and fresh, not to mention quiet. Beds are super comfy and cozy. I especially liked the choose your breakfast & time option they offered during the pandemic. TRIPADVISOR.COM USER
Surprised with other reviews
Aug 15th, 2020
I understand everyone’s experience is unique when it comes to hotels/motels but based on everyone’s 5-star reviews I was expecting more. The reviews stated “great location” and it is NOT. It’s at the entrance to town and quite a distance away from where you want to be when visiting McCall’s. This was our first time there and we really should have researched it a bit more. We also chose this place because they are pet friendly- which I always appreciate. The location however is awful. The rooms are not carpeted. It’s sheet vinyl and NOT comfortable. This wasn’t a surprise though because it’s on the pictures. I guess it’s easier to clean. Also, they seemed to put all the dog people in the same area. There were chuffs and barks all night. The vent didn’t work and it’s a small room. The night desk agent said “it’s just a silent vent”. Give me a break. No vent it THIS silent- not even in 5-star hotels! Our microwave didn’t work. Once again desk agent stated it was because we weren’t using it right and we had to press the switch on the outlet. We tried to explain that it wasn’t electrical- the microwave was ON but just not heating! The check in process... well expect to wait until 3. The only positive thing is the day manager- Jessica. She was friendly and informative. There’s also a grocery store across the street. All in all, it was way overpriced for the stay but I guess that has to do with location. If returning to Area we will most likely stay elsewhere. As a reminder, please keep your fur babies on leash and pick up after them!!! Give dog-friendly hotels a reason to stay that way!! TRIPADVISOR.COM USER
Aug 8th, 2020
The accommodations for this facility is very nice and worth consideration as long as you do not call direct and speak with the manager, Jessica. I called her on June 5th to discuss booking 6 rooms, one needed to be handicap accessible. The on-line rate was $140. She assured me that she would match the rates for Aug 2 & 3rd. We discussed the number of people for each room and I gave her both my CC to hold the reservation and confirmed my email address. I made careful notes of our conversation. Upon check-in, I was surprised when Jessica quoted a nightly charge $18 higher plus tax. I reviewed our phone call details and she stated “Oh! I would never give you that cost.” Jessica was the same voice I spoke with on the phone. Then she claimed to have sent me an email confirmation. When I informed her that she never sent a confirmation, she offered to forward it to me. She sent it to the wrong email. I asked her to send it to my correct email after I reviewed my email address once again. Once again, no email confirmation. Jessica.s credibility is less than honorable. I would not be surprised if this is the same experience with other visitors. There are other beautiful accommodations in McCall and will look at other options. TRIPADVISOR.COM USER
Jul 31st, 2020
Nice and clean room. Loved that pool, sauna, and jacuzzi were open 24 hours. Multiple breakfast choices (burritos, yogurt, fruit, juices/coffee). With COVID, breakfast buffet was not an option. Instead, we placed our order and breakfast could be picked up in the morning. We had family staying at RV park at Ponderosa State Park. Quick drive to the hotel. TRIPADVISOR.COM USER
The Staff is Great
Jul 13th, 2020
The staff is great, nice, friendly and accomodating. Considering it is pet friendly the grounds were kept nice and clean. There was a laundry room with 1 washer and 1 dryer close to our rooms. I was glad it was there. The dryer didnt dry that well on some things but it was easy to hang dry what few heavy things (mostly jeans) that didn't get all the way dry. I appreciated the grab and go, made to specific order requests, breakfasts. The only down side was the pool area. It was so hot, stuffy and not well ventilated that my husband and I could not stand it for long. I even propped up the back door but still it gave little relief. The rooms could have been cleaned a little bit better. We really enjoyed our stay at this hotel and recommend it based on the staff. We would stay there again. TRIPADVISOR.COM USER
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