Best Western Plus Newport News Inn & Suites

500 Operations Dr | Newport News, VA 23602-6989  [SEE MAP]Newport News, VA  [SEE ADDRESS]
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Courtesy of Best Western Plus Newport News Inn & Suites

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Guest Reviews

TripAdvisor Traveler Rating 1

look elsewhere for a night stay

Jan 11th, 2020

non smoking room smelled of tobacco, sheets on king bed were wet, was gifted at breakfast with 4" gray hair in scrambled eggs, electrical receptacle in bathroom inoperative!! Very disappointed as hotel was rated 3 stars! Obviously, going back to Hampton Inns for future travel needs... TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 1

Not so Good

Jan 5th, 2020

I Went to this hotel a few days ago 1/2/2020 and it wasn’t the best, the pics will speak for itself these aren’t half of the pics I took smh Maintenance and housekeeping issues for sure.. Be Aware!! The front desk lady who didn’t check me into the dirty room was nice however and tried to find me another room. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Great Visit

Jan 3rd, 2020

The room was clean and well-appointed. The price was right with plenty to see in the vicinity. When we arrived we asked for a suggestion about where to eat and were directed to a terrific fish restaurant that was just down the road. The breakfast was great with plenty of variety to choose from. My only complaint is the short toilets BW installs in the bathroom. You may laugh, but it isn't pleasant dragging one's knuckles in the liquid while wiping your self. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 2

Disappointed

Jan 1st, 2020

Stayed overnight at the Best Western in Newport News, VA. Chose this site because of location, pet friendly feature and 4 star rating . The lobby area was ok but when I got to my room ,the lack of upgrades and attention to cracks in the wall, rusty bathroom mirror, dirty looking air conditioner/heater a cupcake paper left by the bed and hair in the bathroom gave me reason not to return. When I checked out my bill had the wrong credit card info . Not impressed ! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Vacations

Dec 22nd, 2019

Me and my family went on vacations and decide to visit family in virgina. We stay at Best western plus 500 operations in newport news virginia. The hotel was awsome very very clean we are family of 5 Me My wife My daughter My boy and our dog wish is consider family member too. And the allow us to have it there. I went to other hotels but the pet fee it was to hi and even marriott wont allow us to have our dog in the hotel. And i have to say there is a big difference between marriott and best western at least in virginia. Best western have more convinient prices and the rooms are espectaculars as marriott. Thanks Best western. TRIPADVISOR.COM USER 

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