Best Western Plus Northwest Inn & Suites

11611 Northwest Fwy | Houston, TX 77092-6257  [SEE MAP]Houston, TX  [SEE ADDRESS]
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Guest Reviews

TripAdvisor Traveler Rating 4

Nice place, one of the best looking lobbys I have seen at BW

Nov 6th, 2019

It has an outside pool-too cold to use. The stay was pleasurable, easy, relaxing. There is a fitness center, but it's rather small. It's not a huge hotel but it worked. There is a central entrance which is nice. Too many other places don't have that, this one didn't really need it... TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 1

Don't Stay Here

Sep 27th, 2019

Water was luke warm in all the rooms. Hot tub was broken, pool was filthy with a dead snake and a street sign in the bottom of the pool. Charged me for all nights when checked in so could not leave to go to another hotel. Was given a crib and mattress with no bottom support. On positive thing was the front desk clerk was friendly. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

TOP OF THE LINE Best Western

Aug 30th, 2019

SERVICE IS QUICK AND HELPFUL, CLEAN AND SPACIOUS ROOMS, DECENTLY PRICED, ON THE BUS LINE, BEDS ARE SUPER COMFY, AND ILL DEF BE COMING BACK. 10/10 I wanted to give a special thank you to the ladies at the front counter for helping me get my laundry done and being thoughtful, not judgmental about the details TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Hi speed WiFi

Aug 14th, 2019

My wife likes to upload photos on social media and this hotel had one of the fastest WiFi speeds then many of the competition in the hotel industry. Big parking lot with wide spaces. Very close to the freeway/motorway. Good unlimited breakfast. Very comfortable bed. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Excellent

Aug 6th, 2019

Loved the customer service! V was very professional and solved our queries very efficiently. We would come back again! The lobby is so beautiful and so is the breakfast area. Good experience and pleasant staff. TRIPADVISOR.COM USER 

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