Best Western Plus Northwest Inn & Suites

11611 Northwest Fwy | Houston, TX 77092-6257  [SEE MAP]Houston, TX  [SEE ADDRESS]
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Guest Reviews

TripAdvisor Traveler Rating 5

Hi speed WiFi

Aug 14th, 2019

My wife likes to upload photos on social media and this hotel had one of the fastest WiFi speeds then many of the competition in the hotel industry. Big parking lot with wide spaces. Very close to the freeway/motorway. Good unlimited breakfast. Very comfortable bed. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Excellent

Aug 6th, 2019

Loved the customer service! V was very professional and solved our queries very efficiently. We would come back again! The lobby is so beautiful and so is the breakfast area. Good experience and pleasant staff. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Comfortable and convenient

Jul 1st, 2019

Our 3rd floor king suite was very comfortable and quiet. Great to have a fridge in the room to keep food items that we travel with cold (or to place a bottle of water), microwave, and nice-sized TV. Located close to many restaurants, some within walking distance, and a mall (Katy Mills) with a movie theater. Breakfast was good--the usual BW fare. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

6.21 thru 23rd 2019

Jun 24th, 2019

The breakfast was ok.waffle,sausage omelet, cereal, muffin etc..the stay was quite and not very many ppl there..will definitely go back...This location was about 30 min from everything .. Hot tub did not get real hot but the kids enjoyed the pool TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 3

Okay hotel

Jun 24th, 2019

Staff was horrible. 3rd floor was burning hot. Room was burning hot 92 degrees. We had to cut ac on and leave. Not part of our plan. We were lied to about pool being out of order. Elevator broke and made loud annoying sound all day. Toilet broke. Visually appealing but lots of problems. TRIPADVISOR.COM USER 

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