Best Western Plus University Inn

5345 Market St | Wilmington, NC 28405-3505  [SEE MAP]Wilmington, NC  [SEE ADDRESS]
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Guest Reviews

TripAdvisor Traveler Rating 2

Terrible coffee, I need good coffee to start my day

Apr 13th, 2020

Bring your own coffee. Terrible coffee in the room and the lobby, I need good coffee to start my day. The front desk was not friendly. I would like to be greeted with a smile and a "welcome!". The location is great. Close to College Drive and UNCW. The hot breakfast (when available) is good. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 3

Good Basic Hotel

Feb 24th, 2020

Clean, basic accommodations. Easy to get to. Friendly staff. Adequate breakfast - not the most exciting but decent. Had an issue with the plumbing but the night clerk very quickly provided assistance. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 2

Not as clean as used to

Feb 22nd, 2020

Found a cockroach in the refrigerator the morning of checking out, fortunately, we didn't have any good in the refrigerator. There was also a strong odor in the room, even with the AC on didn't help that much. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 1

Inconsiderate loud staff

Feb 9th, 2020

If I could leave zero stars I would!! Hotel staff is inconsiderate on all levels.. maintenance people using a hammer and power drills at 8am and house keeper in hallway outside our room screaming Spanish on the phone and then just stood there blatantly watching YouTube (or something) when she should be quietly WORKING! Complained to the front desk but the noise persisted and was told quite time ends at 8am which is crazy if you've been traveling/get here late and need to sleep! So glad we only booked one night! I used work at a hotel and that kind of stuff was done after 11am just out of consideration for the people that pay to stay here- no excuses! Inconsiderate and loud hotel!! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Good Hotel

Jan 27th, 2020

Was in Wilmington on vacation so stayed here 1 night -- hotel was fine, room was comfortable, breakfast was good, and staff were very courteous and helpful. Nothing remarkable but nothing bad either. Certainly a good hotel. TRIPADVISOR.COM USER 

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