Kaiserhof Wien

Frankenberggasse 10 | Vienna, Vienna 1040  [SEE MAP]Vienna, Vienna  [SEE ADDRESS]
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Courtesy of Kaiserhof Wien

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at the Kaiserhof Wien

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Guest Reviews

TripAdvisor Traveler Rating 5

Excellent

Dec 2nd, 2019

From the moment we arrived to the moment we left we were treated incredibly well. The staff were polite, friendly, helpful and well informed. Nothing was too much trouble for them. Our room was beautifully furnished and decorated and sparkling clean. My request for a high quiet room had been heeded. The breakfasts couldn’t be bettered with a wide selection of hot and cold dishes, many different breads and more types of tea than I’ve ever seen. It was within ten minutes walk of the Opera House and the historic city centre which is beautiful. It was our first visit to the Kaiserhof but it won’t be our last. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

The only place to stay in Vienna, period!

Dec 1st, 2019

What an absolutely wonderful second stay we had at the Hotel Kaiserhof Wien. Check-in was cordial and very professional by Christa, who helped us throughout our stay with recommendations for dining and activities. Breakfast is an event in itself with all types of meats and cheeses, fresh breads and pastries, various local favorites, fruits and vegetables along with the morning champagne. And the coffee selection, I'll have another cappuccino thank you, simply amazing! And to have May waiting on you is an absolute highlight. The location is a bit out of the way, which makes the property less crowded and the street noise, non-existent. Walking to the town center was an enjoyable 20 minute jaunt and when too tired to continue, taxis and trams were available if needed. An evening cocktail or beer was enjoyed each night in the lounge and again the staff could not have been more accommodating to their American visitors. Sanjay was always spot on with recommendations and understands the importance of exemplary service. More than highly recommended. The only recommendation for improvement is an upgrade to their internet computer as Windows XP has not been supported for several years. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Wonderful hotel

Nov 28th, 2019

Just returned from a weekend staying at this delightful hotel. Comfortable bedrooms, excellent breakfast and friendly, helpful staff. We intend to return to Vienna as it was such a lovely city and will definitely stay at this hotel again. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Short city break

Nov 27th, 2019

Excellent hotel, great location, rooms clean and tidy, good breakfast, very helpful polite staff, reasonably priced bar and free safe in room. Only fault and a very minor one at that, there's a lack of 'english' TV channels on the TV, just a simple bbc1 or an itv channel would have been great for that 1st thing in morning or last thing at night. We've never been to Vienna before and came as xmas markets were on, not dissappointed by either, great markets and a beautiful city. would definitely visit again and stay at Kaiserhof 😁 TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Excellent Hotel

Nov 27th, 2019

An excellent and a very beautiful hotel. The location of the hotel is also good. Despite the fact that the hotel is centrally located, it just takes 30 minutes to reach international airport from the hotel. The staff is polite and is helpful particularly Sanjay and Christa. But at the same time may I suggest to add some vegan dishes in the breakfast menu. It will be nice to have some vegan dishes in the menu. TRIPADVISOR.COM USER 

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