Best Western Premier Peppertree Inn at Bend

1082 SW Yates Dr | Bend, OR 97702-3749  [SEE MAP]Bend, OR  [SEE ADDRESS]
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Guest Reviews

TripAdvisor Traveler Rating 5

Very Comfortable and Clean

Jul 25th, 2020

Our room was fantastic. Very clean, modern and spacious. The bathroom was huge and well laid out. The bed was ultra comfy. I'm coming back the next time I'm in Bend. The staff were impeccable and the location was beautiful. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 1

None responsive to a simple request

Jul 16th, 2020

For many years now I have stayed at Best Western hotels. I have also had my family stay at many Best Westerns. Many times I have wanted to pay for the cost of the hotel for my family traveling when I am not with them. I have always been able to call the Best Western they would be staying at, have the hotel send me a Credit Authorization, and pay for my family. This has always been true, until I had to deal with the staff and manager at Peppertree Inn at Bend. 5 calls over 4 days brought no results. They took my email address the 3rd time I called but I never received the form to fill out. I called the Manager, Loraina, twice and left messages. Nothing. I finally decided that even if they did finally send me the form, I would never trust them with my credit card information. Thank goodness the Manager at Bonvoy Marriott in Bend was more than helpful. My family will be staying there. I am a platinum Best Western rewards member. Apparently that doesn't mean much at the Peppertree Inn at Bend, Oregon. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Great location, Beautiful Property, Friendly Staff

Jul 11th, 2020

All the amenities were great including the "newness" of the entire hotel. Plenty of things to do in the local area. Staff was excellent; friendly. Room was very comfortable and spacious. They even have bike lockers! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Summer in Bend

Jul 10th, 2020

My wife really liked this hotel, from the decor to the modern, clean accommodations. Everything was spot on. Check in was impressive with a container for "clean pens" to sign with and a staff member who was clearly well versed with all the new Covid rules. We felt very safe and comfortable staying there. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Great staff!

Jul 6th, 2020

We were able to get a last minute reservation here for 4th of July weekend. Super cute and updated decor, clean and well maintained. The staff were GREAT, especially Mary and Mo. Mary gave us all sorts of information and shared local tips with us, she even helped me figure out what a local flower was. And Mo took the time out of her busy day to search our room after we got home and found my missing stud earring that fell on the floor! My only suggestion would be to bring a heavier blanket because the ones they offer are quite thin. Thanks for the great stay! TRIPADVISOR.COM USER 

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