Best Western River North Hotel

125 W Ohio St | Chicago, IL 60654-4410  [SEE MAP]Chicago, IL  [SEE ADDRESS]
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Courtesy of Best Western River North Hotel

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Guest Reviews

TripAdvisor Traveler Rating 3

Chicago-1/14-1/16

Jan 17th, 2020

Room was a bit smaller than I expected for two people. Wasn't completely satisfied with the front desk staff member I check in when we arrived. Seemed to have a bit of an attitude towards me when I asked for details regarding the bill. Each time when my friend and I would pass by the lobby he seemed to give me a "look." Not super helpful but I also work in customer service as well and anything that's "off" like that turns me away. Room was fine! Not sure if I'll be staying at this hotel chain again. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

A Night at the Best Western

Jan 15th, 2020

The hotel is very clean. They have a very nice parking space Attach to the Building. The maintenance staff and cleaning staff are very polite. The girl behind the counter and her Manager not very polite. For this one particular experience in January of 2020 that is. However most of the front counter staff are friendly. The restaurant attached to the hotel has extremely good food and extremely polite staff they a very clean too. The pool is big and nice with a beautiful outside attached area with a nice view of Chicago. They have a nice but small work out area next to the pool. Over all we enjoyed our stay the kids love the pool so when they are happy we are happy. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Came to the city for ballgame.

Jan 14th, 2020

I'm a Diamond Select member and my room was complimentary. The front desk staff and Bell Hops were outstanding. Very friendly and accommodating. We arrived early and they held our luggage while we went for a drink. Upon check out they held our luggage again. This time all day as our train didn't leave until late. Will recommend River North to others. I plan on staying again in March. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Weekend getaway

Jan 14th, 2020

The staff was attentive and friendly. A few minutes after arrival we called someone to unlock our bathroom door (thanks to our 2 yr. old). The room was clean and beds comfortable. The location is within walking distance of many bars, restaurants, stores etc. Free parking is a bonus. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Best Western River North-Chicago-Great Value and Location

Jan 14th, 2020

I really like to location of this hotel and usually the price. This trip was no exception. The location is just a couple of blocks from the Red Line, so getting around Chicago is easy. It's also close to shopping and stores to buy groceries. I've been coming to the Best Western River North for over 30 years and I'm always very happy with the staff, location and value for the price. TRIPADVISOR.COM USER 

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