Best Western Surf City

19360 Beach Boulevard | Huntington Beach, CA 92648-2502  [SEE MAP]Huntington Beach, CA  [SEE ADDRESS]
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Guest Reviews

TripAdvisor Traveler Rating 5

Great stay

May 30th, 2020

Very comfterbul and extremely clean Breakfast was not open however understandable due to the virus staff was extremely kind suprising was that you could not hear the road even with the great location on beach blvd TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 1

Disgusting Establishment- Making False Drug Claims

May 19th, 2020

This place was the worst hotel I ever stayed at in my life. The people in the room next to us were parting all night until 2am. We called the front desk and he said he called the police and that they were “getting rid of them”, but they never left. The next morning we came to an agreement with the front desk workers on a measly 15% off discount. He said he would contact the manager and they would send us our information. We heard back from booking.com (the party that we booked with) and this is what we got. Image attached. So then, we called the front desk to see what was going on, since we did come to an agreement before checkout. In fact, we waited there for an hour getting everything figured out for the not-even-worth-it 15$ discount. The front desk told us that we had “DRUGS IN THE ROOM” and that they “WERE GOING TO CHARGE ME $250”. Yeah, sounds about right. Keep in mind they didn’t know my name, my room number, what drugs were found, or ANYTHING. At this point I am contacting my lawyer about false claims just in case they try to charge me after I write this review. The place was disgusting, people were parting all night drinking and smoking. We were the only people there that WERENT doing that and we are getting false drug claims. I would rather stay in a cardboard box than this place again. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Great stay, team was amazing and helpful!

Mar 24th, 2020

Great property, rooms, pool and area are very nice! The staff was exceptional as I've been traveling for personal reasons and have needed some flexibility. They were able to add to my time, increase the days and accommodate the changes of schedule. Really a great time and vibe, will come back. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Good stay, great value

Mar 20th, 2020

We've stayed here twice this year. Great value in a good location. Just minutes from the beach and near any restaurant you want. Front desk was awesome. We had 1 small issues with makeup smear on a clean towel. Called the front desk and it was replaced within a couple minutes. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 3

Two night get away to rest with my man!

Feb 29th, 2020

I needed a place to put my feet up and relax. While the beds were very comfy (Extremely comfortable) the cleanliness of our room was to be desired! Breakfast was so bomb though... Lots to choose from....Simply delicious TRIPADVISOR.COM USER 

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