Best Western University Inn

1020 Ellis Hollow Rd | Ithaca, NY 14850-2808  [SEE MAP]Ithaca, NY  [SEE ADDRESS]
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Guest Reviews

TripAdvisor Traveler Rating 5

nice place

Dec 2nd, 2019

I like the location. if you are there to visit Cornell University, it is a right place to stay. it only take 5 minutes to drive to the school. service was good, staff were very friendly and helpful. I did have a $20 gift card to redeem. they help me in the professional way. did not get a chance to try the gym, but the breakfast was acceptable. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Best Western low on security

Nov 25th, 2019

amazing in this day no access cards required to get in. lots of improvements being made to the rooms. easy access to additional food and shopping in the strip mall next door. The staff listened well to problems and tried to take care of them. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Probably the Best Best Western on the east coast

Nov 17th, 2019

My wife and I stayed at the Best Western University Inn during Veteran's Day weekend. We were in Ithaca for small ruminat conference at Cornell. I have never been treated so well by a Best Western staff in all the years I been satying in best western hotels. Their service started long before I got ther. I had trouble witgh a resercvation that Customer Service "couldn't/wouldn't" help me with except the lat technician I spoke to who suggested I talk the faciliry itself. I did and that is when the great service began. I called the facility and they were able to help me with my reservations. When I got to the facility they accepted my free stay voucher without any problems although I hadn't gotten it until after I made my reservation. The facility was clean, the beds comfortable and the breakfast was the best of any best western I had been to. The staff was extremely helpful and nice. The shuttle was clean and in good working condition. TYhey wuld have taken us anywhere we wanted to go. I didn't research that before I rented a car, otherwise I wouldn't have rented one. I rarely give 5 star/dot ratings, but had towith this faciliity. I hope they keep it up. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 3

Convenient to Cornell

Nov 13th, 2019

The location to Cornell is great. Parking on campus is difficult so the shuttle was helpful, if not quick. The room was clean but the decor of the hotel is outdated. It was exactly what you would expect for the low price. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 3

Free shuttle to Cornell U is great, but watery scrambled eggs have got to go

Oct 28th, 2019

Breakfast offerings and physical condition of room need a lot of improvement, but loved free shuttle to Cornell. I did tip drivers, so I guess not really "free," but the door to door service was great. TRIPADVISOR.COM USER 

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