Best Western West Towne Suites

650 Grand Canyon Dr | Madison, WI 53719-1044  [SEE MAP]Madison, WI  [SEE ADDRESS]
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Guest Reviews

TripAdvisor Traveler Rating 5

Top choice hotel!

Jun 5th, 2020

My boyfriend and I have been staying here for over 3 months while looking for a permanent place to live. All of the staff have been great to work with. I have primarily talked with Troy and John and they have provided exceptional customer service and have been very accommodating - from providing an extra refrigerator due to Safer at Home recommendations to last minute stay extensions. Housekeeping has cheerfully gotten us anything we've needed as well. The room itself is very roomy, with a super comfortable bed and a shower head with many settings, both things I greatly appreciate. Definitely the #1 place I will recommend to anyone looking for a hotel in Madison. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Fantastic hotel

Feb 23rd, 2020

This hotel amazed us from the day and night staff whom were extremely friendly, fun and knowledgeable! The room very spacious, clean and updated! Most pleasant surprise and bonus was the breakfast with made to order omelets! Yum! Highly recommend! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Convenient location in Madison

Jan 20th, 2020

Good location, close to shopping, restaurants, Beltline and family. Nice rooms and good amenities. I arrived right after a snowstorm and the parking lot could have been cleaned better, but it was close to 4 degrees. Otherwise, good place. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Comfortable stay and friendly staff

Dec 29th, 2019

I was staying in Madison for my Epic training. The hotel felt really cozy and the staff was friendly and warm, especially Troy and the shuttle driver. The shuttle service was prompt and convenient as it could bring guests to the nearby west towne mall. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

My choice for hotel in the Madison area.

Dec 20th, 2019

The Best Western West Towne Suites is an extremely friendly, clean and modern choice to stay in the Madison area. Using the loyalty club you get an economical choice not in all the hub bub of the city, but a real close commute. The rooms are well maintained and the staff is always available with a friendly smile. The main thing that keeps drawing me back here is the breakfast experience. Included with your stay is a cooked to order egg, pancake or french toast experience along with all the other amenities that the rest of the compitition have to offer. As long as they are welcoming, I will be returning. TRIPADVISOR.COM USER 

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