Best Western Windsor Suites

1122 S Futrall Drive | Fayetteville, AR 72701-6291  [SEE MAP]Fayetteville, AR  [SEE ADDRESS]

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Guest Reviews

Tripadvisor Traveler Rating 1

Horrible service

Jan 5th, 2021

The front desk man was wonderful checking in. But that check out manger was the worse of the worse. I have never been treated that way! Then heater didn’t work in the suit that was 176.00. The phone didn’t work. They knocked on my door early which was rude. Then when I wanted to ask for late checkout I couldn’t because the phone head kept slipping out the jack. It was crumbs behind the tv. It was the only suit they had and because it was for honeymoon I wanted something with jacuzzi. We were tired from having a wedding.oh for the price the place wasn’t worth it either I have stayed at sybrias before so this was not worth the price. Pictures made it look way nicer then it was! My husband called a company that decorates and cleans your room to help. When I say the checkout lady was racist and aggressive. I have never been treated like that by a hotel staff in my life was banging on the door like the police. I told her I was getting dressed and I had called she didn’t want to hear any of that she didn’t even let me finish talking to tell her about the phone. She said I hung up on her! Umm no your phone is ghetto and doesn’t work. I was going to ask her to stay another night but she was so rude and nasty I just left and went to another hotel. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 4

Nice overnight stay

Nov 13th, 2020

The hotel itself is older, so don't expect brand new room furnishings or the structure itself. Overall was a nice clean overnight stay. All the employees were very nice and had no problems with check in or check out service. During COVID 19 they are serving a plate with hot food, eggs, sausage, biscuit gravy, etc. more than the grab and go from our previous stay last month at a Best Western in Texas. I would stay here again if we needed to. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 1

1 employee needs to be fired

Aug 31st, 2020

She should really be fired. I’ve always stayed at this location every time I come through never had a trouble until today she was a total racist .... with a hateful attitude without me even saying anything as soon as I walked in the door you can see it all over her apparently she hates her job and she just needs to quit or they need to fire her nevertheless I will not go back even though I was a platinum member with Best Western TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

Hot breakfast, Oh YEAH!

Aug 28th, 2020

We stayed here for a mini vacay with the grandson and we loved it. Our rooms were very clean, the staff amazing, the hot breakfast, MMMMMMMMMM, but the indoor pool, was sooooo cold. We will definitely be staying here again. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 4

A fun find on my cross country trip.

Aug 17th, 2020

I really liked that they were serving a hot breakfast, but I would have like to have some juice options instead of water. I like to travel with my bicycle, and this location was a few hundred feet from an amazing network of bike trails. That was a huge plus. TRIPADVISOR.COM USER 

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