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at the Bienville House
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Beautiful hotel but BEWARE of the additional fees!
Aug 10th, 2020
this was a beautiful room but a $50 parking fee not disclosed. Additionally, there was no food or breakfast service. Breakfast included was advertised when I booked at my room rate however, upon checking in and learning of this, there was no rate adjustment. This was a big disappointment. TRIPADVISOR.COM USER
Much missing now
Aug 4th, 2020
They offer a great price but leaves much to be desired. The property is historic and is kept clean. The advertise free breakfast,. There is none. They advertise other amenities. There are none including no housekeeping. They will exchange towels if you can catch them. They want $40 a night for valet. None of this is told to you until check in. The also add $75 per night damage deposit. That's per night not one charge for the visit. Here is a trick to beat valet prices. Walk to Harrah's and join their players club. No cost. Parking their garage for free. Sure you need to walk a little but we saved $200 on parking. Many things are only open Wed thru Sunday. TRIPADVISOR.COM USER
Wonderful Family Vacation - Great Central Location
Jul 16th, 2020
We spent 8 days and 7 nights at the Bienville House in July, 2020 during COVID. The hotel was safe, followed all guidelines and was respectful of needs. There was limited services (i.e. no housekeeping, no continental breakfast, no restaurant, etc) However, the central location, sweet staff, amazing beds, and beautiful setting made up for all of those obstacles that they could not get around. Everything felt clean and safe. If /when we ever go back to New Orleans, Bienville House will be our go to. We loved the French Quarter, and Bienville House gave us everything we hoped for. We wish we had taken more time for the amazing, salt water pool. Thank you TRIPADVISOR.COM USER
Lovely boutique hotel
Jul 7th, 2020
The service made this hotel just a pleasure. They were courteous, real, assistive, and friendly. Emily even sent me a private list of "not to miss" locals ahead of time. Really a nice experience in spite of middle of the summer during COVID 19 pandemic. TRIPADVISOR.COM USER
Jun 27th, 2020
My husband and I had a great stay at Bienville House. We stayed in June, so we were a little hesitant due to the Covid virus but Bienville House took all the precautions to keep us safe! Our room was lovely, clean and quiet. We spent part of our stay relaxing by the lovely pool. The staff went above and beyond for us! TRIPADVISOR.COM USER
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