Billings Hotel and Convention Center

1223 Mullowney Ln | Billings, MT 59101-6301  [SEE MAP]Billings, MT  [SEE ADDRESS]
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Guest Reviews

TripAdvisor Traveler Rating 3

2 Floor Motel - all stairs

Aug 18th, 2019

Spent 6 nights here the 1st week of August attending a National Convention. We had over 900 people in attendance from all over the continental U.S. and Hawaii. I had reserved this room almost 1 year prior to the date of arrival and had requested a first floor room as my wife is handicapped. Upon check in, was notified that the first floor rooms were all booked and I would have to settle for a 2nd floor room. My original confirmation letter, obtained at the time of booking, stated that I had requested a first floor room. Had to settle for a second floor. Only problem was, the room was all the way to the rear of the hotel and the only way to get there was through the swimming pool/hot tub area, into a courtyard, down an interior corridor to the stairs that led to the second floor. Upon arrival on the second floor, the room was located half way down another hallway. There was only 1 elevator in the entire building and served only a small section of the hotel at the opposite end of the complex. I was there for a week and never did locate the elevator. Continental breakfast was hot all seven days there and was enjoyable if you liked a menu of scrambled eggs, bacon and sausage every day for that 7 mornings. Breakfast left alot to be desired. On the first night there, I went to use the hot tub and found 3 kids, all under 9 in the tub with a women sitting probably 15 feet away in a chair. The kids were playing with bubble bath and everyone knows what happens when you introduce bubble bath into a hot tub. I complained to the management but the problem was not fixed and we had a bubble bath hot tub all week. Not really acceptable. Front end staff were very cheerful and helpful in some ways, lacked cooperation in others. Won't be going back to Billings for awhile and if I do, it won't be to stay here. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Interesting but hot

Aug 18th, 2019

Nioce place, not bad, not great but away from downtown and anything you want to do. Convention center is small compared to others. But doable. Food was good, service was good. Nice comfortable louge area with planety of small rooms for your business. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Convenient having hotel and convention center together

Aug 6th, 2019

Have been there twice in the last couple of years. Travel there for dance competition/workshop. Rooms are okay, nothing special, but clean. Love the little coffee shop inside. The restaurant doesn't seat very many people. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 3

Clean Conference Center Hotel

Jul 10th, 2019

This is not the fanciest place around, but it has everything you need while traveling or attending a conference. The conference facilities are nice, and the banquet food was quite good. My room was a standard hotel room, but was clean and everything in the room worked properly. Bed was comfortable, a bit on the firm side. Included WiFi worked well, and I really appreciated the coin-operated laundry room available to guests. There is a convenience store across the street, easy access from the Interstate. Staff were friendly and helpful. Plenty of parking available in the large parking lot. I will likely be back again next year for the same conference. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Great hotel experience

Jul 10th, 2019

I’m on tour with a band I play in and loved this hotel we stayed at. The staff was helpful and friendly. The rooms were clean and bed was comfortable. They have a coffee shop in house with delicious espresso and a relaxing courtyard to enjoy it in. Will stay here again! TRIPADVISOR.COM USER 

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