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at the Billini Hotel
One of my favorite hotel stays
Oct 31st, 2019
This is an absolutely fabulous hotel. Loved this stay and the hotel staff were so helpful. The rooms were lovely and the area was beautiful. The hotel overlooks the beach with breathtaking views of the beach and waterfront. One of the best hotel stays we have had. TRIPADVISOR.COM USER
Good Hotel with Potential to increase
Oct 17th, 2019
Suite, which I had was very nice. Nothing to complain. Breakfast is ok. The location is great. What I can remark, is the pool area/roof top restaurant. That all needs Maintenance and more flair. Very boring, no service, no so comfortable for my understanding. For a 5 star hotel should be this area (with much more potential) not like it is. TRIPADVISOR.COM USER
VERY DISPLEASED WITH CUSTOMER SERVICE!
Sep 30th, 2019
A family member is having her wedding at the hotel and we decided to look into staying the night there. They were told that booking through the wedding party they would receive a “very good discount” (see the first picture). However, when I checked on their webpage, I found much better prices online than the ones they were so called offering. Not understanding what was happening, my family member contacted the person in charge who told her that “that was an error and the new prices are now updated on the webpage. She added that we will not find better prices elsewhere”. They sent a new chart with the so-called deals and even took away the breakfast included and made a separate section, increasing the price!!!!! What a horrible way to play with someone’s money, especially if we’re trying to help your business. Why is there a need to lie when the prices are on your webpage! I feel very used and we will definitely NOT be staying here!!!! TRIPADVISOR.COM USER
Sep 22nd, 2019
This hotel is amazing from the moment you want in the door. The staff, even in the rain, are there to greet you and offer a beverage. My room was beautiful with a private terrace. Lilo and Victor were amazing with suggestions for things to do and see in Santo Domingo and the country. I will definitely be back. TRIPADVISOR.COM USER
Sep 4th, 2019
Gorgeous Hotel and unique!! I took my dad for Father's Day and they treated him like a king! Everyone there are so nice and helped me so much with my dad. I really enjoyed the amazing pool it's so relaxing and have good drinks!! All the employees are excellent make you feel like home. Friday night they have alive music you could go there and have a nice dinner by the pool. Our room clean and gorgeous very fancy suit. Also you could go out and enjoy restaurants and bars the location is excellent!!.l want to thanks Marlene she is one of the manager she will help you with all your needs. definitely I will come back!! TRIPADVISOR.COM USER
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