Blake Hotel New Orleans- BW Premier Collection

500 Saint Charles Ave | New Orleans 70130  [SEE MAP]New Orleans  [SEE ADDRESS]
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Guest Reviews

Tripadvisor Traveler Rating 5

Nice hotel

Nov 16th, 2020

Actually I really liked our hotel. It was very clean and neat and we had everything we needed. The rooms are small but when you are in New Orleans you are not in your room much. It was perfect. The staff were all super friendly and helpful too. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 3

Staff

Nov 15th, 2020

First time staying at this establishment, at the beginning of checking in there were some bumps in the road, but if it hadn't been for the professionalism of the Jaselin Bonilla, and here patience in helping to make sure our accommodation's were correct and for the Assistant General Manager correcting the mishaps, I would have checked out. But they were genuinely concerned about our distress. The hotel is located in a good location. But to be respectfully honest it is in need of a complete remodeling. ( TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 2

Disappointing

Nov 11th, 2020

Wow the pictures on the internet are quite deceiving ! We were disappointed as we had to move rooms 3 times before everything worked. Staff didn’t seem too excited any time we spoke with them as several times had to have the keys reset. The restaurant in the lobby was great. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 4

Amazing Room | Hotel is in Remodel

Nov 2nd, 2020

The location with the price is EVERYTHING! I was able to get to the streetcar so easily and everything was so close by. The carpet and fixtures are a bit old and show wear. That was a bit disappointing. There was some renovation going on in the lobby so I'm hopeful things will look amazing. Would I stay again? Absolutely. There isn't a better deal in the area. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 1

Should be closed for good!

Oct 27th, 2020

It is very run down, a full remodel or complete shut down is in order. My room was so dirty, it was unbelievable. Cracks in the walls, peeling around the bathtub/shower inside and outside. Hair and dirt clumps along the floor board and in corners. The makeup mirror in the bathroom was rusted and dirty. The room was really gross. I reported the uncleanliness the same night I arrived to Ryan. He basically told me to call in the AM and speak with housekeeping manager. Instead I went to front desk, the next morning, and spoke to manager, who asked me to send pics to his email, which I did. 6 days later and I still have not heard back from him. 2 nights virtually from hell. I was not offered anything. TRIPADVISOR.COM USER 

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