BlueBay Grand Esmeralda

Carretera Federal Chetumal- Puerto Juarez km 300 Camino a la Pileta | Playa del Carmen 77710  [SEE MAP]Playa del Carmen  [SEE ADDRESS]
#47 in Best Playa del Carmen Hotels
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Courtesy of BlueBay Grand Esmeralda

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Overview

Private beach and three pools
Some guests say the rooms are starting to show their age
Sitting next to its sister property – the adults-only Blue Diamond Riviera Maya – along secluded sands just a few miles north of Playa del Carmen, BlueBay Grand Esmeralda caters to guests of all ages. The resort's 979 rooms are particularly comfortable for families, with ample space for parents and kids, as well as flat-screen TVs, minibars and Wi-Fi access (for an additional charge). BlueBay Grand Esmeralda also makes a great home base for beachcombers looking to sprawl along the sand, while the three on-site pools (one of which was created especially for kids) provide an idyllic setting for sunbathing. For more active travelers, BlueBay Grand Esmeralda features tennis courts and pool volleyball. And for those in need of a little extra R&R, the on-site BlueBay Spa boasts a wide range of soothing treatments. Meanwhile, the resort's seven restaurants ensure that everyone's palate is pleased. While a spectrum of cuisine options is a plus for many guests, the highlight of a stay this property is the excellent customer service. However, a few outspoken guests do caution that the guest rooms are starting to show their age.
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Location
Playa del Carmen
Hotel Class
4.0-star
Property Type
All-inclusive resort, 979 rooms
Primary View
Ocean
Style
Traditional
Best For
Couples, Groups, Families

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Critic Reviews
Guest Reviews
Guest Rooms
Location & Parking
Dining
Pool
Spa
Kids
Fitness
Business
Wedding

Scorecard

  • 4.0Hotel Class

TripAdvisor Traveler Rating

TripAdvisor Traveler Rating 4 based on 11233 reviews Based on 11233 reviews
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Critic Reviews

Oyster.com

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The BlueBay Grand Esmeralda isn't the most luxurious or over-the-top all-inclusive property in the Riviera Maya district, but the upper-middle-range hotel has a lot to offer for families and couples who are looking for a low-maintenance beach vacation at a good price.

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Guest Reviews

A hotel's guest rating is calculated using data provided under license by TripAdvisor. A total of 11233 have reviewed the BlueBay Grand Esmeralda, giving it a rating of 4, on a scale of 1-5.

TripAdvisor Travel Rating: 

TripAdvisor Travel Rating: TripAdvisor Traveler Rating 4 based on 11233 reviews 4.0 (based on 11233 reviews)
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Guest Rooms

Guest rooms are decorated in a neutral color palette and feature with traditional furnishings and views of either the ocean or gardens. The property's standard Deluxe Garden View rooms feature flat-screen TVs, alarm clock radios, stocked minibars, coffee makers, remote-controlled lights and private balconies or terraces.
  • Safes available for an extra fee

Standard room size: 377 square feet

  • Premium channels
  • Workspace/desk
  • Minifridge
  • Bathrobes/slippers
  • Minibar
  • Shower/tub combo
  • Separate shower
  • Separate tub
  • Internet
  • Wireless internet
  • Free internet
  • Fee for internet usage
  • Guest rooms with patios and balconies
  • Adjoining rooms available
See details for room types »
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Location & Parking

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The BlueBay Grand Esmeralda is located about 8 miles north of Playa Del Carmen. The more than 400-acre oceanfront property is nestled among jungles and mangrove swamps and comes equipped with a private, white-sand beach. If guests want to explore downtown Playa Del Carmen or other area attractions, they will have to rent a car.
  • Car rentals can be arranged
  • Located about 30 miles southwest of Cancun International Airport
  • 24-hour valet parking (free)
  • 24-hour self-parking (free)
  • Airport shuttle (with fee)
  • Car service (with fee)

Within walking distance of:

  • Bus stop
  • Restaurants
  • Movie theater
  • Train station
  • Beach
  • Theater
  • Subway/metro stop
  • Grocery store
  • Shopping
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Dining

The all-inclusive resort offers a buffet and six a la carte restaurants, with a variety of cuisine types including Mexican, seafood, Asian, Italian, French and American. There are snacks and beverages available all day, and there is a 24-hour sports bar on-site.
  • Buffet open for breakfast and lunch

Number of restaurants: 7

Cuisine Types: Buffet, Asian, Italian, American, Mexican, French

  • Fine dining
  • Casual dining
  • Quick service cafe/coffee shop/marketplace
  • Bar/lounge
  • Room service
  • 24-hour room service
  • free breakfast
See more hotels with free breakfast in Playa del Carmen »
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Pool

The BlueBay Grand Esmeralda Resort has three swimming pools. All pools feature sundecks with shaded areas and lounge chairs set in and around the pool. There's also a white-sand beach with complimentary palapas and lounge chairs.
  • Water sports equipment available for an additional fee
  • Lap pool
  • Wading pool
  • Lazy river
  • Family pool
  • Infinity pool
  • Whirlpool/hot tub
  • Adults-only pool
  • Lifeguard on duty
  • Poolside service
  • Waterslide
  • Deck chairs or cabanas
  • Pool bar
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Spa

The resort has a full-service spa with massages, facials and body treatments available.
  • Hairdressers on-site

Services offered:

  • Massage
  • Facial
  • Body Treatments (i.e. scrubs, wraps)
  • Salon services
  • Outdoor treatment area
  • Steam room
  • Sauna
See more spa hotels in Playa del Carmen »
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Kids

The resort offers a kids club with supervised activities. There are also a variety of family-friendly activities including a giant chess board and Aquagym.
  • Babysitting available for an extra fee
  • Kids Club
  • Free Kids Club
  • Fee for Kids Club
  • Cribs
  • High Chairs
See more family-friendly hotels in Playa del Carmen »
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Fitness

The resort has a fitness center with cardio machines and strength-training equipment. There's also in-pool volleyball, along with water activities and table tennis.
  • Water sports equipment available for an additional fee
  • Weight equipment
  • Cardio equipment
  • Yoga mats
  • Free fitness classes
  • Premium fitness classes (with fee)
See more fitness hotels in Playa del Carmen »
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Business

The BlueBay Grand Esmeralda Resort has event space for up to 650 people. There are three meeting spaces, as well as a theater that can host meetings, conferences and conventions.
  • Audiovisual equipment available for an extra fee
  • Translation services available

Number of meeting rooms: 3

  • Business center
  • Meeting rooms
  • Meeting and event planners available
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Wedding

The hotel can host wedding ceremonies and receptions. The property offers event coordination as well as packages which include a Champagne check-in, location setup, reception and wedding cake. There are beachfront locations available, and the property offers three indoor venues along with a theater space for banquet style events with up to 360 guests.

    Maximum wedding guest capacity: 360

    • Hotel hosts weddings
    • Outdoor space for weddings
    • Wedding planners available
    See more wedding hotels in Playa del Carmen »
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    Editor’s note: Hotel information is updated periodically. If this is your property and you notice any inaccuracies, please let us know.

    Find the Best Price

    at the BlueBay Grand Esmeralda

    Press the down arrow key to interact with the calendar and select a date. Press the question mark key to get the keyboard shortcuts for changing dates.

    Press the down arrow key to interact with the calendar and select a date. Press the question mark key to get the keyboard shortcuts for changing dates.

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