BlueBay Grand Esmeralda

Item: BlueBay Grand Esmeralda
Rating: 4
Author: U.S. News & World Report

Carretera Federal Chetumal- Puerto Juarez km 300 Camino a la Pileta | Playa del Carmen 77710 [SEE MAP]Playa del Carmen [SEE ADDRESS]

#53 in Best Playa del Carmen Hotels

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Courtesy of BlueBay Grand Esmeralda

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Overview

Private beach and three pools

Some guests say the rooms are starting to show their age

Sitting next to its sister property – the adults-only Blue Diamond Riviera Maya – along secluded sands just a few miles north of Playa del Carmen, BlueBay Grand Esmeralda caters to guests of all ages. The resort's 979 rooms are particularly comfortable for families, with ample space for parents and kids, as well as flat-screen TVs, minibars and Wi-Fi access (for an additional charge). BlueBay Grand Esmeralda also makes a great home base for beachcombers looking to sprawl along the sand, while the three on-site pools (one of which was created especially for kids) provide an idyllic setting for sunbathing. For more active travelers, BlueBay Grand Esmeralda features tennis courts and pool volleyball. And for those in need of a little extra R&R, the on-site BlueBay Spa boasts a wide range of soothing treatments. Meanwhile, the resort's seven restaurants ensure that everyone's palate is pleased. While a spectrum of cuisine options is a plus for many guests, the highlight of a stay this property is the excellent customer service. However, a few outspoken guests do caution that the guest rooms are starting to show their age.

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Location: Playa del Carmen

Hotel Class: 4.0-star

Property Type: All-inclusive resort, 979 rooms

Primary View: Ocean

Style: Traditional

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Scorecard

4.0Hotel Class

Rankings

U.S. News analyzed more than 30,000 hotels to find the best in the USA, Europe, Canada, Mexico, Bermuda and the Caribbean, based on reputation among travel experts, guest reviews and hotel class ratings.

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Critic Reviews

Oyster.com

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The BlueBay Grand Esmeralda isn't the most luxurious or over-the-top all-inclusive property in the Riviera Maya district, but the upper-middle-range hotel has a lot to offer for families and couples who are looking for a low-maintenance beach vacation at a good price.

Guest Reviews

A hotel's guest rating is calculated using data provided under license by TripAdvisor. A total of 12449 have reviewed the BlueBay Grand Esmeralda, giving it a rating of 4, on a scale of 1-5.

TripAdvisor Travel Rating:

4.0 (based on 12449 reviews)

Read most recent traveler reviews »

Guest Rooms

Guest rooms are decorated in a neutral color palette and feature with traditional furnishings and views of either the ocean or gardens. The property's standard Deluxe Garden View rooms feature flat-screen TVs, alarm clock radios, stocked minibars, coffee makers, remote-controlled lights and private balconies or terraces.

Safes available for an extra fee

Standard room size: 377 square feet

Premium channels
Workspace/desk
Minifridge
Bathrobes/slippers
Minibar
Shower/tub combo
Separate shower
Separate tub
Internet
Wireless internet
Free internet
Fee for internet usage
Guest rooms with patios and balconies
Adjoining rooms available

See details for room types »

Location & Parking

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The BlueBay Grand Esmeralda is located about 8 miles north of Playa Del Carmen. The more than 400-acre oceanfront property is nestled among jungles and mangrove swamps and comes equipped with a private, white-sand beach. If guests want to explore downtown Playa Del Carmen or other area attractions, they will have to rent a car.

Car rentals can be arranged
Located about 30 miles southwest of Cancun International Airport

24-hour valet parking (free)
24-hour self-parking (free)
Airport shuttle (with fee)
Car service (with fee)

Within walking distance of:

Bus stop
Restaurants
Movie theater
Train station
Beach
Theater
Subway/metro stop
Grocery store
Shopping

Dining

The all-inclusive resort offers a buffet and six a la carte restaurants, with a variety of cuisine types including Mexican, seafood, Asian, Italian, French and American. There are snacks and beverages available all day, and there is a 24-hour sports bar on-site.

Buffet open for breakfast and lunch

Number of restaurants: 7

Cuisine Types: Buffet, Asian, Italian, American, Mexican, French

Fine dining
Casual dining
Quick service cafe/coffee shop/marketplace
Bar/lounge
Room service
24-hour room service
free breakfast

See more hotels with free breakfast in Playa del Carmen »

Pool

The BlueBay Grand Esmeralda Resort has three swimming pools. All pools feature sundecks with shaded areas and lounge chairs set in and around the pool. There's also a white-sand beach with complimentary palapas and lounge chairs.

Water sports equipment available for an additional fee

Lap pool
Wading pool
Lazy river
Family pool
Infinity pool
Whirlpool/hot tub
Adults-only pool
Lifeguard on duty
Poolside service
Waterslide
Deck chairs or cabanas
Pool bar

See more pool hotels in Playa del Carmen »

Spa

The resort has a full-service spa with massages, facials and body treatments available.

Hairdressers on-site

Services offered:

Massage
Facial
Body Treatments (i.e. scrubs, wraps)
Salon services
Outdoor treatment area
Steam room
Sauna

See more spa hotels in Playa del Carmen »

Kids

The resort offers a kids club with supervised activities. There are also a variety of family-friendly activities including a giant chess board and Aquagym.

Babysitting available for an extra fee

Kids Club
Free Kids Club
Fee for Kids Club
Cribs
High Chairs

See more family-friendly hotels in Playa del Carmen »

Fitness

The resort has a fitness center with cardio machines and strength-training equipment. There's also in-pool volleyball, along with water activities and table tennis.

Water sports equipment available for an additional fee

Weight equipment
Cardio equipment
Yoga mats
Free fitness classes
Premium fitness classes (with fee)

See more fitness hotels in Playa del Carmen »

Business

The BlueBay Grand Esmeralda Resort has event space for up to 650 people. There are three meeting spaces, as well as a theater that can host meetings, conferences and conventions.

Audiovisual equipment available for an extra fee
Translation services available

Number of meeting rooms: 3

Business center
Meeting rooms
Meeting and event planners available

Wedding

The hotel can host wedding ceremonies and receptions. The property offers event coordination as well as packages which include a Champagne check-in, location setup, reception and wedding cake. There are beachfront locations available, and the property offers three indoor venues along with a theater space for banquet style events with up to 360 guests.

Maximum wedding guest capacity: 360

Hotel hosts weddings
Outdoor space for weddings
Wedding planners available

See more wedding hotels in Playa del Carmen »

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Editor’s note: Hotel information is updated periodically. If this is your property and you notice any inaccuracies, please let us know.

Find the Best Price

at the BlueBay Grand Esmeralda

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