Blythswood Square Hotel, Glasgow

No.11 Blythswood Square | Glasgow, Scotland G2 4AD  [SEE MAP]Glasgow, Scotland  [SEE ADDRESS]
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Guest Reviews

TripAdvisor Traveler Rating 3

Lanarkshire Lass

Aug 17th, 2019

Visited hotel today for afternoon tea with my sister.I have been on a number of previous occasions too. The food was excellent as always,but I was a little disappointed with the service.We arrived a little early and was shown to our table.The waitress took a drinks order and it arrived promptly. She told us the afternoon tea service didn't commence till 12:00 and left us the menu to peruse.She returned about 11:50 and took the order.Despite there only being two other small tables of people,we had to wait till 12:35 for our food to arrive and we were not given or offered tea or coffee.We had to wait a further 15 minutes to get someone's attention,before being able to order coffees.Thereafter the service did improve and someone asked us if we wanted anything else.This was my sister's first visit to the hotel and as it was a gift for her birthday, I was left a little embarrassed. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 1

Poor service

Aug 17th, 2019

Booked the hotel through their own website for a weekend overnight seven days prior to my arrival , arrived on Saturday afternoon to be told some garbage story about my credit card being declined, they supposedly tried to contact me by phone to inform me, I had no missed calls, no voicemail, no txt or any email. I was told my room was cancelled and they had no available rooms, very poor service for a five star hotel, they were not interested in helping me, so I will never stay or dine in that hotel again. Don’t waste your money because it not worth it. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

The Best Hotel in Glasgow

Aug 13th, 2019

We stayed at the Blytheswood in July which was our second visit and the hotel is definitely first class and creates an impression from the minute you are assisted by the wonderful door staff through the lovely reception area. The rooms are very tastefully decorated and the beds provide an excellent sleep. The breakfast each morning was extensive and delicious, the cocktail bar is great to have a pre dinner drink in...but the thing that stands out most about the hotel are the excellent staff, and I must give a special mention to Diane and Laura...both are a credit to customer service and to Colin for making us feel like special returning guests. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Disaster to sublime in 5 minutes.

Aug 13th, 2019

Turned up on Saturday for an overnight stay in a deluxe garden room. Gave my name to Edmund on reception and I could tell by his expression there was a problem. He asked us if we would like a tea/ coffee or something stronger, asked us to take a seat whilst he phone head office. Turns out our booking was not on the system and the hotel was fully booked. He offered us alternative accommodation at the Grand Central with an upgrade at no extra cost and also a free night in an Executive Suite in the Blythswood on the Sunday. Both offers were freely excepted. On the Sunday we spent two relaxing hours drinking cocktails in the hotel bar before our room was ready. As for the room all I can say is if I had paid the rack rate of £650 a night it was worth every penny. Simply stunning. We will definitely return to Blythswood Square to experience the wonderful ambience offered by all the staff and the lovey rooms. Unfortunately it'll be back to a Deluxe Room seeing as I'm paying. PS: a special mention to Edmund who went way beyond customer service. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Excellent hotel and staff

Aug 12th, 2019

My wife and I recently spent 5 nights at the hotel. Our room was very well equipped and the bed was extremely comfortable. The staff of the hotel, without exception, were most pleasant and efficient. We particularly appreciated the assistance provided daily by the concierge and doormen. Our only issue related to the cooked breakfast we ordered in the restaurant on our second day: it was awful and resulted in our dining out of the hotel for the remainder of our stay. I did raise this matter in a mid-stay email but didn’t receive a response before we left, however I mentioned the matter again at checkout and was assured it would be investigated. I am sure future guests will not experience the same issue we did. Highly recommended. TRIPADVISOR.COM USER 

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