Boca Raton Resort & Club, A Waldorf Astoria Resort

501 E. Camino Real | Boca Raton, FL 33432-6127  [SEE MAP]Boca Raton, FL  [SEE ADDRESS]
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Guest Reviews

Tripadvisor Traveler Rating 1

Bad opinion

Aug 23rd, 2020

I was diamond member of Hilton many years. Spent too much money on them. Unfortunately I came here with my family. One worker told me use mask near the pool. And another people didn’t use the masks. Why only me should use mask? Why not another people? I talked with front desk he said me on practice nobody never will be use mask and I was right that I didn’t use. I talk with somebody by phone she said that I was wrong that I didn’t use. I am very upset that I came here. So I never will be stay in Hilton hotels and not recommend anybody. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

Vacation Paradise in a luxury resort - Billion Dollar Feel

Aug 20th, 2020

If there was an option for a 10 star ********** property then this resort deserves it. The staff from Check in on down make you feel like a BILLION DOLLARS. Marc F deserves a tremendous shout out as sincerely caring person THAT GETS THINGS DONE. Kristen has the biggest smile at the front desk and Kelly is the best concierge possible. The workers at the beach club are always bringing water towels and asking what else they can do. Very accommodating. We stayed in the Bungalow units and were very satisfied with the set up. You feel like the pool is all to yourself and its quiet. Although some services and amenities were limited due to COVID they certainly went out of their way to compensate by making other services more available than usual. This was not our first time at the resort and it never fails. We loved our 6 night stay here and would come back in a heartbeat. I highly recommend this property. The pools are always clean and refreshing and housekeeping is always there when you need them. I cannot say enough about the staff and the place is maintained even though its not being rented (the tower and main complex). Treat yourself and feel like a BILLION DOLLARS at least once in your lifetime. We will be back. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

Extraordinary

Aug 17th, 2020

With all that’s going on with Covid, we were concern to stay at a hotel/resort.. We have always loved The Boca Resort & Beach Club, decided to give it a try.. I’m truly impressed with how they were on top of everything. At no time were we concern.They did an amazing job! Thank you so much to everyone in this Resort! In such a tough time you manage to keep us safe & still had a terrific vacation!! I wish that more resorts/hotel follow your example! Thank you!!! TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

Gorgeous luxury hotel

Jul 18th, 2020

Gorgeous Spanish conquista period themed/looking hotel. Extremely well equipped and comfortable, quiet bedroom, with views on the gorgeous hotel “cloister”. Luxury bedding (slept like a baby on a cloud) and bathroom with all relevant amenities and toiletries supplied. Great surrounding park and amenities, including a bar on the beach with a boat shuttle, golf club, gorgeous tropical garden and buildings. I didn’t get to have breakfast at this location and didn’t interact much with staff, and cannot provide in-depth feedback but the few interactions I had with staff were pleasant. I very much enjoyed my stay and would recommend this hotel to anyone staying in Boca Ratón. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 4

Not as great as I’d hoped

Jul 2nd, 2020

This is definitely a property that makes you say “wow” when pulling up. Upon arriving, we were warmly greeted. My boyfriend was attending a conference and he was given all of the info that he would need. The woman checking us in was very friendly, and also gave me a few ideas of things to do while he was in meetings. I wish I had caught her name- she was one of the most helpful and friendly people I interacted with on property. We stayed in one of their one-bedroom suites, which was gorgeous and very clean. The property is huge, and the map included with the welcome packet wasn’t the best. I had booked spa appointments prior to arrival but decided to add an additional treatment on my first morning there. They only had an early appointment available and I took it, thinking that I would grab a quick breakfast and go over immediately after eating. I misinterpreted the map and thought that there was a quick serve restaurant that served breakfast on property. Either I missed it, or it didn’t exist. The hostess at Palm Court informed me that they were the only option for breakfast. She sat me at a table and the server came over. I explained that I was in a rush and she did her best to help me get in and out so I wouldn’t miss my appointment. It was a very expensive and elaborate breakfast for wanting for something quick. I enjoyed breakfast the next morning when I had time to make my way through all of the choices available. We were moving to the Beach Club after the conference ended, and had been told at checkin that it was noted that we were moving to the Beach Club and we were all set to stay in our room until our room at the Beach Club was ready. On the morning we would be moving, I called the Front Desk to confirm that this would still be ok after I had breakfast. I was rudely informed that this was not the case and check out was at 11a. Since I needed to pack, I knew I would not be out of the room by 11, I ended up arguing with the Front Desk for an 11:30a checkout. I was able to get everything together and ended up standing in the lobby with our luggage while I waited for my boyfriend to finish in his meeting. We then caught the shuttle to the Beach Club, where our new room was not ready. TRIPADVISOR.COM USER 

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