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at the BodyHoliday Saint Lucia
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More Transparency Please
Mar 19th, 2021
The management used to be very upfront about future closing and opening plans. I understand that we are still in a pandemic and the situation is fluid. But I don’t think it’s reasonable to advertise special deals for US and Canadian travelers for months, take reservations, and then close the resort at the last moment. I rushed to get a vaccine just so I could travel safely, made a reservation, booked my plane tickets, planned my time off work. Then the management decided not to open the resort. They used to post their plans on the Web site and on Facebook in advance. Not any more. I also understand that the bulk of the clients are from the UK who can’t travel at the moment. But if you take reservations from others who can come, please keep the commitment. It may not be profitable to run the operation at low capacity in the short term, but you would gain much more by showing that your repeat customers can count on you. TRIPADVISOR.COM USER
last minute cancellation
Mar 18th, 2021
I am very disappointed - we were supposed to be there in a week and a half. I have called several times to make sure they were still planning on opening and up until today they said no problem. Well , guess what, they cancelled with only a week and a half until the trip claiming they don't have enough guests. Didn't they know this a month ago???? Now I am stuck with plane tickets and a week with no where to go. Like most people this year, I really needed a vacation! TRIPADVISOR.COM USER
What a fabulous trip in 2020, the year time stopped
Jan 29th, 2021
I feel very lucky to have stayed at the BodyHoliday resort, it was truly amazing! The resort is wonderful, both relaxing and invigorating. The food will not disappoint and offers great variety served by professional, smiley staff. A special mention to some of the amazing staff who helped make our stay so special, these included Samson whose passion for skin treatments is inspiring; Edward, the morning T’ai Chi and golf tuition was second to none, Mindy certainly put us through our fitness paces while Gilly and Javid made sure we were fully hydrated and well fed. The team were headed up by the inspirational Yhasmine who was a joy to deal with. Thank you to all of you, your hard work and dedication was very much appreciated and made our trip simply perfect! I can’t wait to return. TRIPADVISOR.COM USER
Jan 29th, 2021
We stayed at BodyHoliday over new year and got married there early January , I must say we could not of wished for a better place to have celebrated this special time. Firstly the wedding , Sandra was superb! She ensured it was everything we wanted and that all went smoothly . Thank you so much Sandra ! (Wonderful lady) The hotel far exceeded our expectations in every way! Our room with a lovely view out over the ocean and beautiful sun sets was exceptional, spacious, clean and a very comfortable bed . We really enjoyed the daily treatments at the spectacular spa , all the staff here are super friendly and very professional specially Donna (10 years younger!!) and Joyce (world class) . The water sports were great and the team very helpful especially with sailing and water skiing .(much needed!!). Bar staff / Kurleana were great ( never a empty glass) , Mindy / Matheus superb bodyguards. The food and table service was amazing in all restaurants, TAO was exceptional! On our last night we were lucky enough to dine at Mosimann’s a fine dining experience offered by the hotel (Michelin star) Thank you for the recommendation Andrew! We took advantage of a personal west coast tour with Marlon in his land rover , amazing day! Thank you Marlon To summarise we had the best time! We met some wonderful friends and like so many others “we’ll be back” Thank you BodyHoliday Ps , I must mention Alfred on the piano, fantastic ! TRIPADVISOR.COM USER
Amazing place with amazing staff.
Jan 14th, 2021
We booked this last minute for Christmas with out two daughters and we are so pleased we did , the hotel was amazing . We had two rooms on the second floor and we could see the amazing sunsets. The rooms were clean and extremely spacious and had a lovely balcony. The COVID restrictions were handled very well and we felt completely safe. The food was varied and very god quality. The family particularly enjoyed the steak at the Pavillion restaurant and I enjoyed the daily afternoon teas. The treatments were lovely and it was nice to have a little break from the sun. Special mention to the wonderful nurse who took our temperatures every day, Shannon in the main restaurant , Javid in the Pavillion and our lovely cleaning lady ( rooms 210 and 205 ) We would recommend this hotel and will go back when restrictions are lifted. TRIPADVISOR.COM USER
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