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at the Boston Marriott Peabody
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Average sums it up
Sep 6th, 2020
We Travel a lot. Wanted to stay somewhere close to town. It was clean, but the room was small, absolutely no food, most hotels are at least doing grab and go breakfasts, no flavored creamers for coffee- that you had to go to the front desk to get. And the price wasnt great. The bed was comfy... TRIPADVISOR.COM USER
Aug 9th, 2020
You have to do your best to support our hospitality business during this time. The staff was so friendly and they know there’s nothing more to offer than a room, but it was cozy, comfortable and so clean. Can’t wait to stop in again when we can utilize the restaurant, bar and Starbucks. TRIPADVISOR.COM USER
Great Marriott experience ... terrific follow-up
Dec 10th, 2019
We had a great wedding in the area (Olio... also great!) and Marriott was our out of towner hotel. It was everything we could have asked for... clean, efficient, friendly, and flexible. My family needed a larger double corner room with a rollaway so we could fit four of us in the room. Paid a little extra to guarantee it up front (plus the rollaway) and it was TOTALLY worth it. Everything was exactly as we asked for in the reservation right down to the rollaway and extra towels all set up in our room before we even got there. We asked to be close to my parents and that happened too. There was one little mix-up in that someone else's food was charged to our room. It was not Marriott's fault as one of my family members got the rooms mixed up. I was going to absorb it (just a few bucks) but when I pointed it out in a survey I was immediately contacted by a manager and after some very friendly email exchanges, everything was taken care of. This is the above-and-beyond kind of service that makes me a proud Marriott gold member. I recommend this location without hesitation. TRIPADVISOR.COM USER
Marriott Boston Peabody
Dec 8th, 2019
Hotel is a just north of Boston. We enjoyed the stay while on family event. The hotel staff was very friendly at the Front Desk and restaurant. Food was great. Rooms were clean and had big tv and refrigerator. TRIPADVISOR.COM USER
Dec 2nd, 2019
I stayed in this hotel during a recent business trip and found a bed bug crawling on the bed. After bringing it to the front desk clerk, I later found one crawling on my sweater at the airport. Marriott claims the room came back with "no findings" after an investigation and offered $100 as a consolation after telling me that the bugs must have come from me. Note - they did NOT come from me. I have never seen a bedbug in my life until seeing the two found here. Be careful and check your surroundings (beds and drawers) and do understand that unless Marriott finds an "infestation", they will dismiss you completely if you do find something untoward and treat you as if you are trash. TRIPADVISOR.COM USER
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