Boston Marriott Peabody

8A Centennial Drive | Peabody, MA 01960  [SEE MAP]Peabody, MA  [SEE ADDRESS]
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Courtesy of Boston Marriott Peabody

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Guest Reviews

TripAdvisor Traveler Rating 5

Great Marriott experience ... terrific follow-up

Dec 10th, 2019

We had a great wedding in the area (Olio... also great!) and Marriott was our out of towner hotel. It was everything we could have asked for... clean, efficient, friendly, and flexible. My family needed a larger double corner room with a rollaway so we could fit four of us in the room. Paid a little extra to guarantee it up front (plus the rollaway) and it was TOTALLY worth it. Everything was exactly as we asked for in the reservation right down to the rollaway and extra towels all set up in our room before we even got there. We asked to be close to my parents and that happened too. There was one little mix-up in that someone else's food was charged to our room. It was not Marriott's fault as one of my family members got the rooms mixed up. I was going to absorb it (just a few bucks) but when I pointed it out in a survey I was immediately contacted by a manager and after some very friendly email exchanges, everything was taken care of. This is the above-and-beyond kind of service that makes me a proud Marriott gold member. I recommend this location without hesitation. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Marriott Boston Peabody

Dec 8th, 2019

Hotel is a just north of Boston. We enjoyed the stay while on family event. The hotel staff was very friendly at the Front Desk and restaurant. Food was great. Rooms were clean and had big tv and refrigerator. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 1

Bed bugs!

Dec 2nd, 2019

I stayed in this hotel during a recent business trip and found a bed bug crawling on the bed. After bringing it to the front desk clerk, I later found one crawling on my sweater at the airport. Marriott claims the room came back with "no findings" after an investigation and offered $100 as a consolation after telling me that the bugs must have come from me. Note - they did NOT come from me. I have never seen a bedbug in my life until seeing the two found here. Be careful and check your surroundings (beds and drawers) and do understand that unless Marriott finds an "infestation", they will dismiss you completely if you do find something untoward and treat you as if you are trash. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 3

Halloween/Salem Family Trip

Nov 7th, 2019

Not a bad hotel, but my overall experience could’ve been better. Pros - Quiet area - Comfy bed - Helpful staff - Pool, gym etc Cons - Not well located - Dated bathrooms - Smallish rooms - No porter service - Awful views The hotel is in the middle of nowhere. It’s close to Salem, Boston and the Northshore mall - but there are options to be closer to each of them. It’s a $10 Uber to the mall and $15-20 to Salem. I booked this well in advance knowing I was going at a peak time (weekend before Halloween), but I got slugged with a much higher rate than I could’ve got a week or even a day before arrival. They sure saw me coming! So I do feel they took advantage of my early booking TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Nice place to stay

Nov 5th, 2019

Concerie’s were wonderful. Rooms were clean. I did not eat there as we had our class reunion and only stayed overnight but the menu and options looked good. The wait staff for our get together were friendly and helpful. TRIPADVISOR.COM USER 

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