Boulan South Beach

220 21st St 220 21st Street and 2000 Collins Avenue | Miami Beach, FL 33139-1734  [SEE MAP]Miami Beach, FL  [SEE ADDRESS]
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Courtesy of Boulan South Beach

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at the Boulan South Beach

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Guest Reviews

TripAdvisor Traveler Rating 3

Boulan South Beach

Jul 7th, 2020

I stayed here the last weekend in June 2020 the room was just ok to me. Its overpriced the Oceanview room is not what it is as advertised on the website. It appears as if you wake up and the ocean is in your back view well its there but its not on the beach like it seemed it would have been in the picture. Also the pool water wasn't the cleanest and they fail to tell you they tie up $350-$600 of your money by putting a hold on your money during your stay. I felt this was a bit much. This part of my spending money and they tied it up until 5 days after our arrival back home. I don't agree with such a large amount it really upset me that we weren't told this before hand. I will probably never stay at this hotel again. The hotel is just ok I seen much nicer rooms and paid a lot less money. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 1

Horrible Experience

Jul 6th, 2020

I don’t recommend this hotel false advertisement!!! stains all on the couch!!!! no room service because of Covid we paid too much money to not get any type of room service on top of everything closing early!!!!! the staff are weird!!!!!!!! my friends family had to find another hotel because the penthouse suites fire alarms weren’t working I’m sure the staff at this other place out near the hotel knew the damn alarms weren’t working before they book whole families there! The fire marshall had to come to make sure everyone left! that’s not safe at all!!!! please people do not book here I would rather sleep at the super eight motel before booking here again these pics are deceiving!!!!!everything is dirty!!!!!!!don’t book do not book please do not book. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Highly Recommend It!

Jun 11th, 2020

My trip was wonderful, unfortunately the beach was closed but that was due to the protestors. The staff, the pool, our ocean view 1 bedroom suite was great!! More then enough room, A nice balcony, Kitchen, living room. I was scared after booking it by reading reviews. But none of the bad things that were said on there were true. I highly recommend this to anyone who’s looking for a great Hotel with huge space ! ❤️ Kamila McCormick - Chicago TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 1

Covid rip off

Jun 3rd, 2020

I was traveling from another country and my trip got cancel cause of the virus so I called the hotel and tried to change the dates and the told me of course just send me your flight cancellation and your country void to travel... So I did and since march 13th I have no answer even though I've called to every phone and wrotte to every mail I could find... It's a shame because I used to love this hotel I stayed more than 5 times and now they robbed me. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Great stay

May 27th, 2020

Maria is a credit to the organisation, fantastic employee. Very good hotel, facilities and location! Customer service here is first class. Very close to the beach too which is a major plus. Would stay again TRIPADVISOR.COM USER 

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