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at the Brookstreet Hotel
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B on the Green stay
Aug 9th, 2020
We booked the B on the Green package - and highly recommend it! The hotel is wonderful, clean and comfortable, with great staff. Golfing at the Marshes was excellent, what a course! Highly recommend this package TRIPADVISOR.COM USER
Family Get away
Aug 9th, 2020
Reservations were made very easy with the Help of Angie, Service in restaurants was fantastic, pool was amazing resort feel, really can not complain if there was one thing that stood out was there did not seem to be a lot of cleaning going on considering the times we are in TRIPADVISOR.COM USER
Aug 3rd, 2020
I was extremely impressed with the cleanliness and Covid protocols in place. I felt completely safe and was able to relax and enjoy my stay. The food at the restaurant was delicious and every staff member I encountered was friendly and professional! I would return to Brookstreet in a heartbeat! Well worth the visit for a hotel stay or even for dinner on a patio. TRIPADVISOR.COM USER
Lovely hotel but a lacklustre experience
Jul 20th, 2020
We chose Brookstreet for our wedding night because of a) proximity to our wedding location and b) it's known to be a little more luxurious. We wanted a jacuzzi but they only had their Master Suite available with the option so we splurged and went for it. The room was lovely, nice view of the golf course and river and a great jacuzzi. However it lacked basics like glasses (why were there no glasses to drink from?), towels that actually wrapped around your body and finally the smell. Our sheets and pillows smelled like chemicals, almost formaldehyde which made it so difficult to sleep in. There was also no communication as to how room service works (if there was any at all), how our time at the pool worked, etc. Note that this was after Phase 3 of Ontario opening during Covid-19 so communication and direction was very important. It's actually a lovely hotel and I would recommend it to others however for our experience, splurging on what we thought would be a luxury suite for our wedding, it was just lacklustre. TRIPADVISOR.COM USER
Fantastic Couples Retreat
Jul 14th, 2020
Impeccable service and a relaxing getaway. We chose the Brookstreet as a getaway for my husband's 40th birthday. The staff at Au Naturel Spa and Brookstreet were extremely friendly and accommodating. We will definitely stay again in the future! TRIPADVISOR.COM USER
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