Cabo Azul Resort

Paseo Malecon SN Lote 11 Fonatur | San Jose del Cabo, Baja California 23400  [SEE MAP]San Jose del Cabo, Baja California  [SEE ADDRESS]
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Courtesy of Cabo Azul Resort

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Guest Reviews

TripAdvisor Traveler Rating 5

GREAT RESORT

Aug 16th, 2019

My family and I felt so welcomed and treated amazingly by the employees at this hotel. Not only was this hotel clean and beautiful but very well kept by every single staff there. Most of our trip was spent at the swim bar, where we met THE BEST EMPLOYEE there Sergio. All the bartenders were awesome Lemmy, Juanito and even Marcos. But Sergio was the superstar at the bar making sure everyone was satisfied to the max. He made sure our stomachs were full and that we always had a glass full. He made jokes and kept a smile on his face no matter how busy he was. I’ve been to various hotels and swim bars but have yet to meet someone as kind and wholesome like Sergio. Gracias Sergio por siempre tratar a mi familia y yo bien. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Flor De Noche Pool Bar

Aug 15th, 2019

Sergio Salinas, the pool bar tender was super attentive and nice ! All my drinks were made with care and efficiency :) Definitely worth coming and every cent ! Amazing stay and drinks !! Thank you !!! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Classic

Aug 11th, 2019

I’m in love with this resort; I have a historical love affair which is a story that goes about 6 years back; but with history repeating itself it gets better with age... I’m planning a wedding with a limited budget but a vision that the team is helping me achieve... and I couldn’t be more confident in the service and support from Cynthia, Shearim, Mayra & Karla... I had some concerns but after a recent visit, I know I’m getting married in HEAVEN! What do I love? Aesthetics: BEST resort layout with pools, beach, equinox-style-fitness, EXQUISITE SPA, family centric-yet adult-focused, programming and time share stuff- But discrete about it... and probably the only brand I would buy into (to come back here every year!( Cleanliness (grounds/ public areas & guest rooms) Security - so safe & quiet Spa (off the charts: AMAZING! Best massage I’ve ever had & great service from the staff!!!) Overall design / quality Food & Beverage (room service - speed & staff / quality, options, staff/service, happy hour, coffee place, market, flor, jaiviers, lobby bar - ALL have THE MOST EXCELLENT staff! Maintenance Authentic - still MEXICO WALKABILITY - this is most important to me... can walk into town (or across the street) , safely, and enjoy restaurants, galleries, music, etc... TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 2

Diamond Resort Owners, beware

Aug 8th, 2019

We have been Diamond Resort Silver owners for over a decade and have enjoyed EVERY one of their report's quality and experience, with the exception of this trip that we are currently on at Cabo Azul. We had stayed here 5 years ago and had such a great experience, we decided to reserve 2 beach view rooms(which costs more),one 2bd for ourselves and kiddos and one 1 bd for our friends and their kiddos. At online reservation time, we specified that we wanted 2 rooms near too at the very least,if not next to each other, and near to an elevator since we have someone that has spine issues and cannot walk long distances. We also had a Diamond Resort representative call us personally about 2 weeks before check in to confirm our specific needs/requests and to ensure they would be be tended to without any problem. Upon checkin on Sat 8/3/19, our friends arrived earlier then ourselves and were told their room would not be ready until 4pm,which was fine except they had passed and checked several times and their room was indeed ready. Upon our own checkin later( 4:00pm) their room was still not "ready" for them but also now not only did they have us in seperate buildings, almost as far apart from each other as you could imagine, WASN'T beach view, AND was at a pool that was 21+ and older...and we have kids with us!!! NOT ACCEPTABLE! Verrrrry long story short (actually 2 hrs worth standing in the sun and not at VIP checkin since we were told we had to leave there to go to front side reception desk) and after very vividly explaining how unacceptable this check in and room situation was(tried to place us in different room which viewed back of a different resorts rear building and full construction zone), we were finally placed in a room 1 building over, at ground level(so once again NOT the Ocean View we paid for) without any recourse for any inconvenience they had caused. Keep in mind we are celebrating a birthday and graduation, which they did actually have a "desert" awaiting our arrival in our room for us, which was a nice suprise, but after all we had just went through, was just that. Our friends had intentions of becoming Diamond Resorts Members, but after this whole ordeal, are now looking elsewhere, since this was NOT "Vacation Simplied"! In all, do not expect for anyone at this resort to oblige to any reasonable requests OR go out of their way to make it right! Nope..we will NOT be returning here, which is sad because it is a beautiful family friendly resort away from the partying atmosphere of downtown Cabo San Lucas. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

GREAT RESORT

Aug 7th, 2019

This is a very clean resort. The rooms are very comfortable and large. The pool has lots of chairs. The food and staff do a great job. There is a swim up bar and also a kids pool area. Will stay here again. TRIPADVISOR.COM USER 

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