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at the Calistoga Ranch, Auberge Resorts Collection
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Our Happiest Place
Sep 29th, 2020
We are writing this review the day after the Glass Fire has apparently burned Calistoga Ranch to the ground. Our hearts are broken. We were engaged in the vineyard here, and we've returned several times every year for birthdays, anniversaries, hosting friends from out of town, and just to get away and be in our happy place. Our dog, who passed away last year, loved it as much as we did, and it always felt like home as soon as we pulled in through the stone gate entrance. There was really nowhere else like it, from the grounds, to the staff, to the perfectly designed cottages with just the right amount of everything. We feel as though we've lost a part of our souls and our hearts are broken. We wish to send a heartfelt thank you and wishes for safety and a speedy recovery to all of the wonderful people who worked so hard to make Calistoga Ranch such a special place for us. We love you all and know that we are all grieving together. Kyle & Christine Bickel TRIPADVISOR.COM USER
Calistoga Ranch Simply Luxurious
Sep 8th, 2020
Simply the most stunningly incredible location, staffing, amenities all nestled in-between some of the most sought after wines in the Napa Valley, You do not have to look far.. You will find everything you need. TRIPADVISOR.COM USER
Leisure In Napa Valley
Aug 18th, 2020
Calistoga Ranch is unlike any other location. The staff was knowledgeable, courteous and helpful. The rooms or small homes were outstanding. The outside shower was a real treat. We will definitely return. TRIPADVISOR.COM USER
The lodges need updating and COVID-19 protocols more focus
Aug 17th, 2020
I loved my stay at the Ranch. The setting is something you rarely find. Imagine hiking to an amazing winery for wine tasting, having you privacy while having all possible amnesties close by. It’s unique and something I love. The reason for 3 stars is the following: 1) my requests for COVID-19 protocols were not adhered to (e.g., declined and confirmed no house cleaning or entry to the lodge 3 times and yet my lodge was accessed and cleaned) 2) you had to email multiple people and entities to book different experiences and the concierge didn’t own the process. Congierge didn’t know where the spa treatments were help during spa closing and I ended up being 15-min late for an appointment and disturbing someone else in a lodge the concierge thought the massage would happen in 3) the lodge was quite ran down. Clean but old. Rusted lamp shades, peeled off hot tub, stained and old furniture etc.) for $1,600 a night price you’d except much better. I’d still return taken unique setting but some attention should be paid by the management to the issues at hand. TRIPADVISOR.COM USER
Too lax for our liking, property feels like it needs updates
Aug 13th, 2020
If you’ve got kids under 12, beware. You’ll have to stay at the kid’s pool where it’s nearly impossible to maintain social distancing. You’re either hit with wafts or smell from the animals or the bathroom’s septic tank. And, if you dare to need a golf cart or a ramp to accommodate your stroller, you’ll have to exit via a sweltering black top parking lot lined with a dumpster. Room itself was decent. Hot tub on deck was covered in black burns of some kind and debris. Food from the lake house was good (service great). Glad to have come and seen the property. Wouldn’t stay again. TRIPADVISOR.COM USER
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