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at the Cambria Hotel
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Aug 9th, 2020
Traveling cross country with family of 4 and Cambria was a solid pick especially relative to what appeared to be a bunch of mediocre picks. We had a suite with 2 king beds. Lobby staff was decent. Not sure why they were not wearing masks but they were behind plexiglass. Decent location. Room was quiet mostly clean they clearly missed a couple surfaces on wipe downs. Good proximity to mt Rushmore. Beds were comfortable. Overall prob the best of the chains in rapid city. Would stay again if pass through. TRIPADVISOR.COM USER
Aug 6th, 2020
There are a handful of hotels in the area, but my company chose the Cambria Hotel and I’m grateful they did. Our stay began with a very friendly shuttle driver picking us up from the airport. We arrived to modern and comfortable accommodations. But, what truly set this place apart is Dave. My colleague and I went to the restaurant across the parking lot for a quick bite and got caught in a wicked thunderstorm afterwards. I called the hotel to see if the friendly shuttle driver could retrieve us, but the shuttle was on an airport run. Dave offered to pick us up in his own vehicle!!!!! I told him how grateful we were and he said that’s just what they do there. I’m so impressed! TRIPADVISOR.COM USER
Nice stay in Rapid City
Jul 30th, 2020
We found the Cambria Hotel in Rapid City to be a very nice place to stay. The location is convenient for visiting Mount Rushmore, Custer State Park, and other attractions in the area. The room was spacious and clean, and the hotel was quiet. The staff members were professional and accommodating. If you are visiting Rapid City, Cambria is a good choice! TRIPADVISOR.COM USER
An okay stay. Wear masks.
Jul 21st, 2020
We stayed one night here. It's a good looking hotel, new, lobby is great. Inside the rooms, was not particularly clean but no glaring red flags. What really bothered me was the staff not wearing masks. I realize it's not required by South Dakota law, but this is the bare minimum you should be doing. They have screens up around the check in, but we were basically the only people wearing masks around the common areas of the hotel. Even the house keeping was not. I find this utterly unacceptable in the age of COVID and everyone trying to stay open and safe. Cambria should rectify this. Was the only hotel we stayed at in our 2 weeks where the staff wasn't wearing masks. TRIPADVISOR.COM USER
Overall Good Experience
Jul 18th, 2020
We stayed here for one night along the road and it was nice for the short amount of time we were there. The location is convenient to the highway and the room as very spacious and modern. The room seemed very clean from what I could see. The only things that kept me from giving it 5 stars were the fact that the shampoo and body was dispensers in the shower were both empty. It’s not a huge deal at all and I always have extras with me so it was fine. The other issue was when we went to put some bottled water in the fridge for the next day, a previous guest’s food was left in there. Neither of these things are a huge deal at all, but in a COVID world, it made me worry about how thoroughly the rooms were being cleaned. When we (nicely) told the lady at the front desk the next morning as an FYI, she just said ok, I’ll tell them and went back to whatever she was doing. I didn’t expect a refund or anything like that whatsoever, but I thought maybe a very simple apology might be in order, rather than a brush off, whatever kind of attitude. As I said though, the room was nice and spacious and well-located for travelers. TRIPADVISOR.COM USER
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