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at the Camino Real Saltillo
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Feb 22nd, 2020
El hotel es de bungalows , muy diferente y la vista es espectacular , las habitaciones muy amplias y cómodas pero deberían de tened maquinas de café es un complemento que existe worldwide , la comida dejó a desear , pero es muy recomendable también para familias pues bed otro concepto de hotel . This hotel is bungalows style , very different and the view is spectacular, the rooms very spacious and comfortable but they should have coffee machines is a complement that exists worldwide, the food left to be desired, but it is also highly recommended for families as a hotel concept. TRIPADVISOR.COM USER
Few Time in it, But Nice.
Jul 14th, 2019
This is is a very good hotel, with a fair service. This was a very express stay on it. Bathroom is very comfortable. Sleep quality is very good, since the bed is very good and is a very silent location. I did not take any meal in this hotel. TRIPADVISOR.COM USER
Jun 2nd, 2019
It's been a long time since we had such a bad experience at a hotel. We had problems since our arrival to the hotel up to the moment we left. Checking-in took us nearly half an hour because only one person was at the counter. And after all that time, they told us our rooms weren't ready. One of the two rooms we booked was available 2 hours after our checking-in time (and we oinly found out about it because we kept calling the front desk. They didn't bother to tell us!) The restaurant's floor was very dirty and sticky, which in hindsight should have been a warning sign of what we could expect from the rooms. The room had no towels, soap, bathrobes or water. The towels and sheets were old and I am not sure they were clean. When we asked for water, it took them 18 hours to bring it. Our courtains were dusty and the bed cover had stains on it. In the morning, the cleaning service opened the door twice, despite the fact we had a "do not disturb" sign on the door. Finally, the walls were so thin we could hear EVERYTHING going on next door. TRIPADVISOR.COM USER
Jun 2nd, 2019
Rooms are ok, however, Garbage everywhere, water faucet in room does not work, towels are old, no hand towel in bathroom, staff is not trained, insects everywhere inside the room. Even with the “do not disturb “ sign on the door, room service key insisting to clean the room 3 times! We asked for water at reception, it never arrived. Check in was the worst experience, room was not ready until 430 pm, we did not receive, any guide or map of the hotel. Hotel is similar to a motel, rooms are on the outside in a city in the desert. Expect a temperature shock when you leave your room . If you are looking into this option, please consider something else, for your sake. TRIPADVISOR.COM USER
Outdated, loud and dirty
Mar 21st, 2019
This is not your standard Camino Real and if you go there expecting it to be, you will be disappointed. The grounds are a bit dilapidated (there was garbage in various parts of the parking lot), but it's kind of an interesting set up. I thought it would be quiet but we were woken up various times in the middle of the night and early morning by other guests talking loudly in the parking lot, slamming doors, etc. The rooms are not well isolated. There was a used razor and razor cover in our bathroom. The chair at the desk had stains all over it. That being said, the bed was comfortable and the room was spacious. TRIPADVISOR.COM USER
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