Canaves Oia Suites

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Guest Reviews

TripAdvisor Traveler Rating 4

Spectacular Views and Lovely Rooms

Dec 10th, 2019

We recently stayed in the Honeymoon Suite at Canaves Oia Suites for 2 nights. The hotel is ideally located near shops, restaurants, and attractions. The honeymoon suite was spacious, comfortable, and above all, beautiful with awe-inspiring views. Our room was clean and well appointed. The staff was friendly and helpful (one exception noted later). The breakfast buffet was wonderful! Large selection of high quality foods, presented beautifully. And the view! I could have sat there all day. We also ordered lunch at one of the pool-side cabanas one day and it was delicious! It exceeded our expectations for pool-side food. We have only two areas of improvement to suggest: 1. There are three enclosed pool cabanas. The fan in ours was broken, and therefore the cabana was very warm. The staff seemed to know about the malfunction but were entirely unconcerned with having it fixed. I would think a hotel of this caliber would pay attention to details such as these. 2. The infinity pool sign states the pool closes at 7pm. At 6pm, a staff person told us the pool would be closing because they had to prepare the terrace for dinner. I asked about the 7pm close time posted and he said we could remain in the pool until 6:30. We were fine with that because we just wanted to watch the sunset before heading to our room. At 6:10, he started carrying chairs/umbrellas/cushions right over us as we sat at the edge of the pool. He ruined the beautiful ambiance and made us feel very uncomfortable. I don't think this behavior was appropriate. All in all, though, it's a lovely hotel and I wouldn't hesitate to return. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Mostly great but some serious hiccups

Nov 9th, 2019

We stayed for 4 nights and overall enjoyed the stay. It's expensive and at this price point, I'd expect perfection but got only "very good." When we checked in, they did offer us an upgrade and showed us to a room. There were just 2 of us but they wanted to give us a 2 bed room suite which sounds good but there was 0 view and the hot tub looked really old and cramp. It was not at all what I imagined my experience was going to be. That large family size room felt like something they were trying to pawn off on us but maybe someone who was in a big group would value it. We actually had to ask to be downgraded which they did accommodate and the smaller room felt newer, and had way more sunlight. The new junior room suite was beautifully designed white and felt luxurious. I did notice the Nespresso machine doesn't get cleaned. In fact there was a bug in my water going into the machine that I only noticed after drinking the espresso. So that was the other big disappointment of the stay. Otherwise, the breakfast was fantastic and the view is really unbeatable. The service of the food staff is incredibly friendly and attentive. I couldn't ask for better wait staff on property. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Heaven on Earth

Nov 5th, 2019

My husband and I decided about a month prior to take a trip to Greece and chose Santorini as our destination. One of the best decisions we ever made. Canaves Oia Suites was the perfect place to rest and just enjoy life. The suite (we were in a Pool Suite) was fabulous, the staff was so, so nice and so helpful, the view is incredible and the location is very convenient to get anywhere in the village. Not only do I highly recommend, we are planning another visit next year. Wonderful! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Superior Service

Oct 5th, 2019

It was our first time in Santorini and we couldn’t have picked a better place to stay. Canaves Oia Suites is situated nicely at the end of the main sidewalk in Oia making it easy to get out and walk the city. We stayed in a junior suite with plunge pool and felt very secluded. The view were stunning in every place of the hotel. However, what really separated my stay here from any other hotel stay was the hotel staff. I have never had such a stellar service experience. Each and every staff member provided a warm greeting and a smiling face. The front desk staff especially went out of their way to accommodate our needs from arranging short-notice transportation to calling a restaurant to inform them we would be late to a reservation. Kudos to the entire staff (including management) for paying attention to even the smallest details, taking a five star hotel and making into a six star experience. When I make it back to Santorini, I will not hesitate to book another stay here. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

beautiful hotel and exceptional service

Oct 1st, 2019

We were in the 3 bedroom villa which was outstanding. Our deck was so spectacular that we ate breakfast there most days, and enjoyed cocktails and appetizers there as well. The service was exceptional, if you called down for anything at all, it was there in seconds. Hotel gave great recommendations on where to go, and everyone at the front desk was fantastic! I typically dont take the time to write reviews but this hotel was exceptional! We will definitely be back! TRIPADVISOR.COM USER 

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