Candlewood Suites Dallas-By The Galleria

13939 Noel Rd | Dallas, TX 75240-7366  [SEE MAP]Dallas, TX  [SEE ADDRESS]
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Guest Reviews

TripAdvisor Traveler Rating 3

Not the same as we remembered

Dec 29th, 2019

We’ve stayed here in the past and this time around, we were a little disappointed. The staff are awesome, friendly and sincere. The value was good. The location is perfect, right next to LBJ as well as the Dallas North Tollway. The amenities in our room was where it started to disappoint. The dinnerware wasn’t complete so we had to make due with some creative settings to allow enough plates and bowls for two people to have a meal. We reserved a king room and was surprised by a double/full bed instead. It was warm when we visited so we had the AC going. It didn’t have a constant fan setting so the AC kept cycling on and off all night which meant that it cycled from cold to stuffy all night. All in all, we didn’t really have restful sleep the two nights we were here. Sad to say, We’ve taken this property of off our Addison list of places to stay. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Very Professional :)

May 14th, 2019

This is a very good hotel, stayed in many hotels, but man I must admit, the management here is very professional and friendly people too. Bernie was awesome, always helpful and funny. Chris was too great too, always enjoyed the conversations with him. Then Shay and Lavonya were very helpful, they understood my problem and went out of their way to assist me. Looking forward to returning to them soon. Really a great place, great location and value for money too. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Management is fantastic

Apr 25th, 2019

The hotel is excellent, and Bernie in particular was incredibly helpful. He went out of his way to spend his time helping me out of a jam, which was unasked for, but greatly appreciated. Thanks Bernie! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Excellent place to stay

Apr 25th, 2019

This is a very good value hotel in an excellent area. The hotel is clean and comfortable and has a small kitchen area. There is a gym and laundry and you can buy some basic food items. Well worth a visit. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 1

Super friendly front desk staff and rooms left much to be desired

Mar 4th, 2019

The front desk staff made check in a breeze. They were friendly and even acknowledged the youngest member of our party. They made accommodations for our rooms to be next to each other. The rooms on the other hand smelt of stale cigarettes and air freshener. The combination of smells was unacceptable. At about 1 AM we almost decided to pack up and leave. Be careful in choosing this hotel if you have aversion to smells. TRIPADVISOR.COM USER 

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