Canopy by Hilton Washington DC The Wharf

975 7th St SW | Washington DC, DC  [SEE MAP]Washington DC, DC  [SEE ADDRESS]
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Courtesy of Canopy by Hilton Washington DC The Wharf

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Guest Reviews

Tripadvisor Traveler Rating 1

NO Breakfast or Valet as advertised

Jul 15th, 2020

We arranged to stay at this location for our wedding anniversary, selected the hotel because of the FREE Breakfast offering advertised on Priceline/Booking.com. We attempted to talk with front desk clerk who referred us to Hristiyana Ralinova. We sent email but to date no response. Disappointed that nothing was offered for the inconvenience of Breakfast not being offered for FREE. We were offered to eat breakfast at the restaurant but PAY the cost. Beautiful location but lack of care for customer service warrants 1 STAR. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

Perfect location, great hotel

Jul 11th, 2020

We had a wonderful staycation at the wharf, even at this crazy time. With a pretty big hiccup the evening of our arrival, Eileen was really wonderful and went out of her way to ensure we enjoyed the remainder of our stay, and it made all the difference. A few things to note for Hilton members...some typical amenities have stopped due to COVID, so call ahead to ask about the changes. Also, there isn’t a mini fridge in the rooms as advertised, it’s a cooler. Limited selections at the cafe and rooftop bar, but still good food/drinks/views. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

Great hotel, great location, great staff!

Jul 1st, 2020

Booked myself in for a 'staycation' and had a fantastic time! The hotel is in a great location - right on the waterfront, with all the bars and restaurants near by. The room was extremely comfortable, with all the amenities needed - I particularly liked the option to fill up a water bottle with filtered water for free! The staff were superb - very welcoming when I checked in, and always checking on me when I passed through the public spaces. I ate breakfast and lunch at the hotel, and Dujan was a stand out staff member - great customer service and went the extra mile to look after me. Also went up to the rooftop bar, Whiskey charlie - had a great food and drinks with the best views in DC! Overall it was a really fantastic stay. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 3

Not bad but could be better.

Jun 29th, 2020

Very okay experience. Views are exaggerated in pics, paid extra for a “marina view” & got a room where you could barely see the marina. Bar/amenities/grounds are what keep hotel afloat but staff (outside of bar staff) is not the most customer focused. Went to celebrate a birthday (made a point to put it in notes & mention it over the phone) & it was not acknowledged. Embarrassing to say the least. Expected more from an “upscale” Hilton. However otherwise bars are great, location/rooftop view is nice & hotel/room is clean. TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

Incredible staff

Jun 15th, 2020

My husband and I stayed at Canopy for the weekend of his father’a service at Arlington Cemetery. Serena, Kaye and Victoria were incredible, and we loved their positive vibe. Their energy uplifted our stay, and we hope to see them next time we visit. Loved the patio and views from the deck. TRIPADVISOR.COM USER 

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