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Expected too much perhaps. Executive lobby was.....just get rid of it...
Mar 25th, 2020
location was nice, large restaurant on lobby floor. They have other restaurants in which you can eat outdoors. they have lots of facilities. easy to move around, staff spoke english. they gave fresh fruits every day, which was nice. the view was good from the hotel. TRIPADVISOR.COM USER
Great Location but...
Feb 9th, 2020
Stayed there in January 2020. The location is the best in town. Unfortunately the service / infrasructure mdoes not live up to expectations: Reception: friendly bus mostly unqualified, no foreign languages. Receptionist snet us to the Verona Bar (60 m within the hotel) - not knowing that it was closed... Rooms: Old, need refurbishent urgently Bathrooms: Not really clean. mold betweeen the tiles Breakfast:ok - but hardly any fruit All of this would be ok in 3- or 4-star hotel. But not in a 5-star property TRIPADVISOR.COM USER
Feb 5th, 2020
Stayed there in Jan 2020. Loved the location - but not much else. Reception/Concierge: very friendly, but mostly incompetent, no English language skills. Breakfast: ok - but hardly any fruit Rooms: basically ok - biut a bit old / worn / mold in the bathroom, faucets unclean Carpets in the public areas old, worn an seemingly unclean Overall I expect more from a 5-star property. TRIPADVISOR.COM USER
Jan 26th, 2020
Strategic location because 10 minutes from Tiananmen Square and the forbidden city. Staff helpful even if almost nobody speaks English and this is worth a bit in all hotels in China. Large hall on the ground floor where there are also 2 restaurants (comfortable if you don't feel like going out in the evening), the breakfast room and a large tea room. On the first floor there is a fantastic jade shop! The hotel is in classic style and is well maintained, the rooms are clean and spacious. Two half-liter bottles of water are offered. Clean bathroom with bathtub and glass shower. Classic free toiletries. Present bathrobe and bedroom slippers. TV almost exclusively with Chinese channels. Panorama from the room nothing special. Rooms rating 7 Bathroom rating 7 Cleanliness rating 7 Overall rating 7 TRIPADVISOR.COM USER
Dec 30th, 2019
Beautiful hotel five star easy walking to most places in Beijing the restaurants were clean great service food was very good transportation excellent China was a wonderful place to see so much history TRIPADVISOR.COM USER
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