Capitol Hotel

Near to Jumeirah & Satwa | Dubai 33228  [SEE MAP]Dubai  [SEE ADDRESS]
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Guest Reviews

Tripadvisor Traveler Rating 5

Comfortabel and friendly

Mar 3rd, 2020

Nice 4 star hotel with excellent breakfast, friendly staff, good management, clean, Nice swimmingpool, fitness, restaurants. Location Bur Dubai near beaches La Mer. Inbetween Deira and Burj al Arab/Dubai Marina. Many restaurants nearby. 10 m TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 5

Fabulous Stay

Jan 31st, 2020

This hotel has been my haven for years now. It has been always a pleasure to stay here. The staff are assisstive and always friendly, especially Mr. Abdul Halim Sarkear, the Assistant HK Manager. Thanks alot TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 3

Friendly staff

Jan 30th, 2020

We were delayed for 4 nights, so Emirates put us up in this hotel. The staff were very friendly & helpful from the start. Our bedroom was big but smelt of cigarette smoke though it was a ‘non smoking room’ by the 3rd night we figure the smoke was coming from the smoking area for the nightclub! The bed was very comfortable & the bathroom & room were kept very clean. The food in the hotel was great, hubby was very happy & he’s a fussy eater! Hotel is in a good location, we walked to the nearest metro, which is a good walk but well worth it! There were 2 downsides to this hotel, first the nightclub, the first night we never noticed it as we were so jet lagged but the rest of the stay was loud especially between the hours of midnight to 3am! The other downside was the laundry, as we were delayed without our suitcases we had to get our travelling clothes laundered but to be honest I don’t think they were actually washed! We only used the service once the rest of the time I washed things by hand in the bathroom in shampoo & dried them with the hair dryer & they smelt better ! TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 4

Nice stay but not proper food for indians

Jan 20th, 2020

The room was good, spacious & clean. As i was travelling with my family, they provided me an extra bed for my 7 years young daughter. The only thing which i missed is indian food. If you love continental then there are plenty of options, but if you are indian & vegetarian then you really need to survive on salad only. One more thing which can be added is absence of exhaust fan in toilet. I feel exhaust must be available for removal of bad air. Rest was good TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 1

Unforgettable

Jan 1st, 2020

I have been around many hotels so far in my life and I have never been disappointed this much. I rushed to grab a taxi just to leave the hotel this morning. The hotel was very attractive with a price for five nights at a high season around NYE in Dubai. Once we checked in things started to become more and more clear. The concierges wasn’t close to helpful; I usually don’t care about that but we had heavy luggage and two of them were standing there looking through us. We checked in; the deposit was huge compared to any 4 or 5 star hotel. Rooms were old styled and that was fine for me as I have been around some of these. 1- Bath tub was damaged, with cracks and super slow drainage. 2- Towels were missing after every cleanup and we had to call to get them and whenever they got them to the room, they were delivered piece by piece. 3- Cleaning wasn’t really cleaning; it was just tidying the bed. 4- Rooftop restaurant was not clean, service was slow, plates and utensils were cracked or stained. 5- The rooms were not sound proof, the hotel club stayed open till 6 am around three nights out of our five nights and we felt we were on the dance floor. 6- Very few staff members were hospitable, we felt alienated. While leaving the hotel the taxi driver asked us how could we stay in the hotel as families cannot stay there due to family-unfriendly activities that happen there. Whatever we saw on checkout post-NYE really was discomforting. The possibly two good things that we found were the price and proximity from central places in Dubai; other than that, it is really unforgettable and a never-to-repeat hotel stay. TRIPADVISOR.COM USER 

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