Caravelle Inn & Suites

1310 N First Street | San Jose, CA 95112-4709  [SEE MAP]San Jose, CA  [SEE ADDRESS]
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Guest Reviews

Tripadvisor Traveler Rating 1

TRIED TO STEAL MY IDENTITY!!!

Apr 13th, 2020

When I checked in, the clerk photocopied both my license and the back of my credit card. When I inquired why, the response was "It's policy." Really??? I stay in hotels 2-3/days a week for work and have NEVER had a hotel in my life!! I promptly demanded the copy back and was prompted to write this review here and on yelp. Unbelievable!! TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 1

SCARY

Mar 20th, 2020

This was literally the worst, most TERRIBLE "Inn" I've been to in my entire life. The first clue should have been when they handed me a huge, actual key that fit in the entire palm of my hand . Entering the room was a shock as the furniture was dingy and OLD and creeky. 1980's T.V didn't work. Noisy (people yelling and grunting from outside. Not even kidding you guys...this room was SKETCH. I was flying out early the next morning so I convinced myself I just needed a spot to land my head for the night. The bed...omg..the bed...and the pillows..GOOD.GOD.NO. As I tried to fall asleep, I was startled out of bed (11:15pm) by a homeless man POUNDING on my door and screaming to let him in so that he could shower. I'm not even kidding right now. I thought there were two men because when I shouted, "wrong room" there was a "conversation" that sounded like two men. Now, the door is so old and thin, you can see the light from the outside through its perimeter and feel a breeze. The window, paper thin. I was TERRIFIED as it was only me and my daughter. I scrambled to find the phone, which was from 1980 (NO LIE)..there was no option to call the front desk. It felt like a dream where you're trying to get somewhere but cant move. The pounding and screaming continued and my daughter and I were TERRIFIED. I had to google the number to the hotel and call directly to the front desk. No answer. I had to resort to calling 911 to report two men outside my door. My daughter looked out of the peep hole and saw only one man who was talking to himself. Dispatch asked me a few questions and got off the phone with me. The man stayed for about 15 more minutes just talking to himself and trying to talk to who he believed was on my side of the room. He finally walked away. I'm not sure if they police ever even came, as they didn't knock on my door or call me. DO NOT STAY HERE!!! BAD VIBES ALL THE WAY AROUND!! TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 1

Not worth the savings! Avoid!!

Dec 18th, 2019

We were looking for a budget hotel for one night before our flight out early the next morning. I'm not a terribly fussy traveler but this room was horrible! It stunk so bad like old cigarette smoke covered with a strong cleaner. We were on a bottom floor room closest to the busy road and heard the train and traffic all night long. The pillows and bed were old, old, old. Seriously, they had dips in the middle and heavy, compressed material in the pillow. The window did not lock. The door locks were flimsy at best. We stacked our suitcases and a chair in front as we did not feel safe. The bathroom was clean but the water never heated up. Only one of us took a (luke warm) shower. It was a long, sleepless and memorable night. Just not for good reasons. We are now laughing hysterically when we talk about it. Anyway, I would never stay here again!! TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 1

Very poor service, disgusting room

Oct 14th, 2019

The staff is not friendly, rude. The room is disgusting, especially for women, when the door is very to broke in. Breakfast is terrible, also nothing, I stayed 2 days there, when I walked in the morning, there are sweet bread there and it look right it was there for few weeks. When I asked the staff to confirm is this breakfast, you replied "Thats it". TRIPADVISOR.COM USER 

Tripadvisor Traveler Rating 1

Terrible, awful, stay away!!!

Oct 2nd, 2019

No ice maker, disgusting room, was dirty, crumbs on bedside table, hole in wall, no telephone in room, old style TV didn't work, sketchy looking people wandering around outside, no ice maker - clerk told us we could buy ice from nearby liquor store but would not be reimbursed, made reservation through Priceline, only stayed 1/2 hour and found another hotel to stay at -- it was that bad. Priceline refused to give refund, said hotel refused refund. Seriously THE WORST experience I have ever had. DO NOT STAY HERE!! TRIPADVISOR.COM USER 

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