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at the Caribbean Club
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NEVER RECEIVED REFUND DUE DURING COVID AND UNABLE TO TRAVEL
Jan 13th, 2021
I made a room reservation one year in advance and notified the hotel in October 2020 that we were unable to travel to the Cayman Islands as the Cayman Island had a 15 Day quarantine upon arrival in a separate facility. I had a one week fully paid vacation and received in writing that Danielle Wolfe the manager was issuing me a complete refund via wire transfer and 3 months later the money has not been received. My family wanted to travel to the Cayman Islands & I heard that the resort was very nice but of course my entire family of 6 people could not quarantine for 15 days upon arrival when we only had a one week stay planned. This is extremely poor business and the refund has still not been received. I will take every possible action to recover the money that is due to me and it is a shame that someone needs to go through with this. You can see that no one has posted any reviews in November or December 2020 because travel to the Cayman Islands was not possible from the USA without a 15 day quarantine upon arrival and this was confirmed with the Cayman Islands Dept of Tourism in both their Cayman Islands office and their New York office as well. TRIPADVISOR.COM USER
Best hotel on SMB
Oct 30th, 2020
Can’t say enough good things about the staff at Caribbean Club. The property is in the perfect location. The rooms are MASSIVE! The beach is fantastic! I would highly recommend the Caribbean Club!!!!! TRIPADVISOR.COM USER
Sep 6th, 2020
My family and I never made it to the Caribbean Club for spring break last March due to covid. Still the management of the Club decided to provide us a refund. According to the policy, they did not have to. I can see why they get 5 stars, and I look forward to a future visit. Thank you Jaime and your team. TRIPADVISOR.COM USER
Our Beautiful Cayman Wedding
Aug 5th, 2020
Our wedding was even more special than I imagined it would be. The gorgeous Caribbean Club was the perfect setting for us and our intimate ceremony. We were stunned by the beach front villa we stayed in - it felt luxurious yet relaxing and inviting. The beach was absolutely beautiful, with crystal clear water and blue sky. We will be back! TRIPADVISOR.COM USER
Apr 13th, 2020
Our favourite place anywhere to relax and unwind in the beautiful “Caribbean Club” on stunning 7 mile beach. Staff are amazing and are so welcoming. We go every year and miss it from the day we go home. TRIPADVISOR.COM USER
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