Caribe Royale Orlando

8101 World Center Drive | Orlando, FL 32821-5408  [SEE MAP]Orlando, FL  [SEE ADDRESS]
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Courtesy of Caribe Royale Orlando

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at the Caribe Royale Orlando

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Guest Reviews

TripAdvisor Traveler Rating 3

You better plan a breakfast option

Aug 24th, 2019

The sit down breakfast restaurant (Tropicale) wants $20 a person for the buffet. Yikes, will there be Disney Characters? No just staff hanging around. It was a Wednesday morning but come on, the sister hotel next door offers the buffet for free. The restaurant at 9:30 am was empty, what a waste of food. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Our week in Orlando

Aug 23rd, 2019

Great location for Disney World, Universal Studios, and the Factory outlet stores. Very easy to get to, and close to the international airport. The breakfast buffet was fresh and abundant, and the staff was friendly and professional. We will definately stay here again! TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

A great resort and convention center near Disney World

Aug 22nd, 2019

I enjoyed recent my stay at this resort.It's layout centered around a pool in the center, made moving from the lobby, to your room, to the convention center convenient and easy. The front desk was helpful, despite a mix-up causing all our belongings to be removed from the room mid-stay. The apologized and the rest of the stay went smoothly. It was also convenient, being only 10 minute drive from the Disney Springs shopping center. The room was clean and spacious, with a separate sitting area with a couch, for entertaining, or additional sleeping space. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Excellent Customer Service

Aug 22nd, 2019

The highlight of my visit was Serena (or Selena?) at the Calypso poolside bar! I was only in house for a few days but, after my first visit, she recognized me on my following visits, greeting me by name and even remembering what I had ordered the day before, offering to put a repeat order in for me right away. She was so friendly and made me feel very much at home. I even witnessed another guest be incredibly rude to her over something that was definitely not her fault, but she exhibited great poise and truly seemed to care about addressing this guest's concern. Her excellent customer service alone made my entire experience far more positive and memorable. The entire grounds were gorgeous! The free parking was a bonus that I did not expect coming from D.C. The only bad thing I have to say about the Caribe Royale is that the pillows were of a VERY low quality. They felt like what I might expect to sleep on at a $40 motel, not a beautiful resort like the Caribe Royale. Other than that, it was a very positive experience and I will be returning! (I'll just bring my own pillow next time :P) TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 1

UNBELIEVABLE.

Aug 21st, 2019

UNACCEPTABLE !! For the Price point the rooms are good, However what I witness last night was unbelievable and unjust. A altercation with a employee and a guest last night that left my family baffled. I’ve never experienced a environment where as a consumer felt so appalled. Not too sure what was the cause was last night. But front desk agent was plain out rude said things to I guess another guest stating racial slurs to a middle eastern women in the FRONT LOBBY last night. Made my entire family feel uncomfortable last night. Stating things like “ this is America, use English.” And talking down towards a young lady and her daughter. From what I heard from the front desk agent, it was a dispute about the room. And not totally clear on what happen. But I know that the employee and I’m guessing the manager of the night shift. Handle the situation HORRIBLY WRONG. If these are the type of people this resort choose to work at their facilities. I would no longer recommend this brand to any of my friends and I encourage fellow families that if your coming to Orlando to create memories with your family, the fact that on my vacation I had to explain to my 7 year old son what was going on and how racism is NOT ACCEPTABLE AND SHOULD NOT BE TOLERATED. Was definitely not a family vacation memory we want to remember. I would not recommend this resorts unless you Condone these type of actions. TRIPADVISOR.COM USER 

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