Castello del Sole Beach Resort & Spa

Via Muraccio 142 | Ascona 6612  [SEE MAP]Ascona  [SEE ADDRESS]
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Courtesy of Castello del Sole Beach Resort & Spa

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at the Castello del Sole Beach Resort & Spa

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Guest Reviews

TripAdvisor Traveler Rating 2

A ruined birthday lunch

Sep 10th, 2019

Booked in advance for a birthday lunch in “La Spiaggia” (the fine dining restaurant is not open and the “table for two” not available on our desired date). It was a rainy day and so were moved to the indoor dining restaurant. Only semi-buffet available. The reception cleverly sat us to the middle table where we were all surrounded by families with many kids. Asked how much the lunch cost (no price written down; it seems this restaurant is mainly for stay-in guests with full board), he was not so sure and just said 90 Swiss Francs (we were charged 70 something SF per head at the end for no reason). Asked we could order a la carte, he carelessly replied ‘you could choose your main’ (I guess ‘choosing your main’ and ‘ordering a-la-carte’ are quite different concepts. Perhaps to him are the same?) I then had a quick look at the buffet session and figured out, normally I wouldn’t prefer to dine here, let alone I have to pay or not. But hell the rain was getting hard and didn’t wanna make a fuzz, we chose our mains and ordered glass of red each. We went to the buffet counter and after we were back to the table, voila, two glasses of red wine sitting on our table. That’s what a call the new 5-star hotel standard. They don’t want to disturb your dining experience, so they just put them on while you are away. Very thoughtful indeed. For the main, the fish we ordered was quite (ok, ‘quite’ maybe too much an understatement) slimy and fishy. It was on a Monday, even the fish came in Friday, it shouldn’t be that fishy. I guess it should have been beyond that. Oh did I mention the bread was COLD, and the butter was ICE cold? I am not demanding bread served warm or Luke warm, but at least have some mercy to the baker and not serve them straight from the fridge ok? To put the ice cold butter on the bread, we needed to literally scrap out a thin layer on top of it, layer by layer, as there was no way you could dip into it. After the meal we were waiting for something for the birthday arrangement. 15 mins passed, nothing happening, and we just concluded we were fools. A plate with “happy birthday to XX”, which was arranged over the reservation email(s) was no where to be seen. We paid and thinking to ourselves, this was exactly the experience which you would like to erase from your life. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Charming and delightful.

Jun 26th, 2019

Really lovely hotel with great facilities and super "simpa" staff. Good facilities including spa, pools etc Lovely location net to the lake. Two restaurants but even the "basic" one served really good food and we are foodies. Very warm welcome. Altogether a gem. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

No hyperbole- one of the great hedonistic experiences anywhere

Jun 11th, 2019

This is my second review of this proud institution and in hindsight, though I awarded 5- stars, I understated how wonderful CdS really is. In addition to the magnificent setting along the lake beachfront amidst pastoral farmland and vineyards, the facilities are beautifully maintained, the food is wonderful and for the most part locally sourced, and the access to charming Ascona make this a great escape. What really stands out however is the professionalism, friendliness and pride of the staff who appear unrelentingly committed to the well-being and happiness of their guests. The attention to detail in every sense is remarkable and rare in today's commoditized world of luxury travel. I couldn't recommend more highly. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Exceeded expectations

Apr 22nd, 2019

Describing itself as a Beach Resort and Spa put me off a bit. When we arrived we found a high quality Relais and Chateau property of the highest standard. the hotel is situated in lovely grounds which front onto the lake. Maybe in the height of summer it takes on a resort vibe. For us it was relaxing and what really made the experience was the friendly and helpful people running the property. At every level a delight. We ate in the main restaurant Locanda Barbarossa and absolutely loved it. Sergio Bassi, the Maitre/Sommelier, and his colleague Massimo were fantastic and contributed to making the experience wonderful. We ate here twice as a result. Cant wait to come back. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Very nice hotel and restaurant

Jan 16th, 2019

I have been first time slow beach . It’s very nice hotel and restaurant. Food was excellent and friendly service. One of the best place and I will highly recommend . Everything nice and clean. I will come back soon . TRIPADVISOR.COM USER 

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