Castle Hotel & Leisure Centre

5445 Collins Avenue | Miami Beach, FL 33140-2568  [SEE MAP]Miami Beach, FL  [SEE ADDRESS]
Credit

Courtesy of Castle Hotel & Leisure Centre

Find the Best Price

at the Castle Hotel & Leisure Centre

Press the down arrow key to interact with the calendar and select a date. Press the question mark key to get the keyboard shortcuts for changing dates.

Press the down arrow key to interact with the calendar and select a date. Press the question mark key to get the keyboard shortcuts for changing dates.

Guest Reviews

TripAdvisor Traveler Rating 5

Beautiful Resort with Great amenities

Aug 6th, 2019

It was a beautiful stay with great amenities, I had a studio equipped with a kitchenette, a table for 4. It had a queen size bed & a Day Bed with another pull-out bed under it, it was modernly decorated & it accommodated 4 of us comfortably. Restaurant was reasonable, Tiki bar was fun & reasonable. Pool was huge & clean. Walk to Beach. It was a really nice, comfortable vacation. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 3

Great unit, great view, dangerous valet parking - Valet damaged car and would not return any contact attempts.

Jul 1st, 2019

The unit we stayed at was great. Loved the beach access and view. But I would not stay there again because the valet caused almost $1000 of damage to my car and even though I filed a claim right away they have refused to contact me since and this was just after Christmas 2018. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Manager VERY Accommodating

Mar 17th, 2019

A quick note to say that Tali the Manager is super accommodating and extremely responsive -- we couldn't thank her enough for the assistance she provided! The location is away from the crowds which works extremely well for people looking to relax and enjoy a beach location. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 3

Not as bad as some reviews here

Mar 16th, 2019

We stayed here for 2 nights. The elevator works perfectly! We had a great room with an ocean view. The place is functional but not luxurious, it’s tired looking but I have to say they try hard to upkeep the place and make it look nice! I would stay here in the future with my family. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 1

Castle of Horrors

Feb 20th, 2019

As you drive up to the Castle House of Horrors, you will be greeted with a very long line of cars waiting to check in to this sad excuse of a hotel. The reason for the long line, as we learned upon five minutes of our arrival, is that you are all alone when it comes to unloading your suitcases. Imagine a family of five unloading three big suitcases, along with beach equipment, dragging these items up two flights of stairs with no option of a ramp, while hotel staff play on their phones. When you politely indicate with gestures or simple words that you may need some help, they look at you as if you landed from Mars. After you finally make it up the decaying steps (from old age + hundred of suitcases a day dragging on them), you are overwhelmed with a combination of stenches all rolled into one. After a few days, we realized that the odor of mold was being covered up with significant amounts of strong cleaning fluids. It reminded us of a nursing home smell. In addition to the baseline odor, people often ate fast food for dinner and discarded the takeout boxes in the hallways resulting in an unbearable odor. This often caused members of our family to actually gag when trying to get into our room. We stayed in one of the townhouses directly on the beach and we rented through Vacasa. Our townhouse was actually pretty clean and Vacasa was up front and truthful about what was included in the townhouse rental. The first night, as we tried to shower, we realized that the shower temperature dial was very loose and either burnt us or froze us. There was no "in between." My seven year old daughter was terrorized to take a shower because she thought she would burn herself. The sheets and towels were clean but the bed was old and not so comfortable. After a long day of dragging suitcases and scalding showers, we were constantly awakened by screaming in the hallways and loud construction- like noises. Let's talk about phone service and wifi. If you plan on making phone calls, you need to go outside because there is no phone service. The wifi that they provided lasted for a day and then we had no connection the rest of the time. With no phone service or working wifi connection, you are basically cut off from everything. We actually had to walk to the beach to get service. Our family did not a rent a car so we were fortunate that we did not have to deal with the dysfunctional valet situation that was more like a comedy show than anything else. We Ubered around Miami, but while we were waiting in front of the hotel, the reckless valet staff would zoom up to the front of the building from the lower garage with complete disregard for any people crossing over. Anyone who doesn't move out of the way fast enough would be mowed down. The pool itself is actually clean and very simple. The pool chairs have seen better days and heaven help you if your kid has to go to the bathroom because you don't want to know what that pool bathroom looks like. Lastly, let's talk about the elevators. If you want to leave the hotel with the number of limbs you were born with, I would advise you to take the stairs. As we were checking out, we had two large suitcases and a bunch of carry-ons. Shortly after the first suitcase got into the elevator, along with two of my children, the doors began to close. (Now one would assume, in the year 2019, that all elevators have sensors to prevent doors from closing on people.) So I quickly extended my arm into the open space and realized that my arm was a few centimeters away from amputation. My children looked on with horror as the doors closed while I quickly retracted my arm and was left alone with the rest of my luggage. While I was in the elevator (without my children and half of my luggage) I expressed my concerns to a security guard, who was holding some fast food, and his only response was a scowl. I finally made it to the lobby intact (which still smelled horribly). If you plan on visiting Miami, it is better to actually build a large sand castle on the beach and try to sleep in it rather than staying in "The Castle Beach." TRIPADVISOR.COM USER 

When purchasing from our site, we may earn commissions. This does not affect the quality or independence of our editorial content.