Castle Inn

Swietojanska 2 | Warsaw, Masovia 00-288  [SEE MAP]Warsaw, Masovia  [SEE ADDRESS]
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Courtesy of Castle Inn

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at the Castle Inn

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Guest Reviews

TripAdvisor Traveler Rating 5

Best location for Old Town Warsaw

Aug 7th, 2019

The hotel location on the Castle Square is ideal for exploring the old town. It is also convenient for the "Hop On Hop Off" bus lines which will take you to all the best sights to visit. It is also within reasonable walking distance of all the City Centre amenities. The hotel is situated on the first, second and third floors of the building with access through a closed door that is opened by buzzing reception. Stairs lead to the reception area on the first floor - there is no lift. The staff are very friendly and helpful. We requested a room on the first floor and got one next to reception. The room was large, comfortable and had lots of storage. No air conditioning, but we didn't need it despite very warm nights, as the fan was fine. The bathroom was enormous but the bath/shower were of the traditional Polish type rather than a walk in shower enclosure. Again, not a problem as we had used this kind of arrangement in the past. Breakfast was a varied and plentiful choice, though I didn't ask for "Jejecznica" (scrambled eggs) as I didn't see any cooking facilities. They had boiled eggs and "Parowki" (Franfurters) if you chose something hot. I would happily stay here again. Many thanks to all for making our stay so plesant. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 1

Coffee cups !

Jul 27th, 2019

Stayed here after reading trip advisor reviews and thought it was a good choice. Although the location was good, everything else was awful. The room had no air conditioning and the fan suppied was inadequate. Pulled back the duvet and found a hair in the bed. When looking for the plug socket i found a ball of dust and hair. The room was simply not clean. Housekeeping left coffee cups from each day we were there uncleaned until there was at least 4 gathered from each morning my husband brought one from breakfast. The breakfast room floor was covered in ants. Flies walked over uncovered bread and the electric egg boiler was on the floor. The breakfast room was too small for the number of guests, so no guarantee of getting a table. Second worst hotel ever in 30 years of travel. Could never ever imaging staying here again and definately would not recommended it. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 4

Cute Boutique Hotel Room

Jul 18th, 2019

I enjoyed my stay at Castle Inn. The location was wonderfully situated within old town and close proximity to Nowy Swiat. The street noise & music added to the character of this place with none of it being overly loud and bothersome. The room was comfortable and cute. With that being said, we did experience someone blowing a fuse that caused our room to experience darkness and housekeeping took our clean towels without replacing them which was odd. Those little minor inconveniences would not cause me to stay elsewhere. If I find myself in Warsaw again, I would stay at the Castle Inn without a doubt. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 3

Location, location, location

Jul 11th, 2019

I was so looking forward to staying here, anticipated writing an excellent review, but cannot. The average rating is based on some really good qualities equally matched with bad ones. The location is superb, the place is eclectically furnished (which was its big appeal), but the housekeeping and management needs improvement. I'd expected no AC and no lift, (there are lots of stairs to climb with luggage) but was not expecting electrical outages in the rooms. These were easily remedied by the front desk, but the other issues are too numerous to mention. Expect a reasonable price for Old Town, and a place to stay with lots of hot water and 24 hour front desk. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Wonderful location

Jul 3rd, 2019

The location couldn't be better if you like to be at the heart of the Old Town. The room was ample and bright. A bit noisy but that's the price to pay to be at one of the most important squares of the Old Town. Very helpful staff TRIPADVISOR.COM USER 

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