Castle Inn

Swietojanska 2 | Warsaw, Masovia 00-288  [SEE MAP]Warsaw, Masovia  [SEE ADDRESS]
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Guest Reviews

TripAdvisor Traveler Rating 5

right in the old town

Dec 4th, 2019

the location was great, We arrived earlier that the check in time and they were able to accommodate us and give us a room. Staff was helpful with any questions we had. The place was clean, there was 3 of us staying in a room and there was plenty of space. Tram and bus are close by. there are plenty of restaurants near by to eat dinner. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Old Warsaw

Dec 4th, 2019

We enjoyed two nights in the Castle Inn. The location was fantastic to roam around the old town. Our room was uniquely decorated with a huge carved bed. Comfortable and cosy on some very cold days. The staff were friendly and helpful. The nearby restaurants were very good. The stairs could be a problem for the less mobile. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 2

A very strange night. A very strange review. Poor and Very Good at the same time.

Dec 4th, 2019

My wife and I reserved a room for three nights on a weekend getaway to Warsaw. I wanted to show her the Old Town, so we decided on the Castle Inn due to its immediate location on Castle Square. We duly arrived the Friday night and booked in. During the course of the night, we were awoken by a gang of drunk teenagers (by the sound of them) who were staying in the room above us. Twice through the night we heard them up and down the stairs and on our floor and fiddling with our room door, only to find that they had jammed a bread-roll onto the outside door handle... The stairwell and hallway was littered with breadcrumbs... We did not fail to see the humour in this (we all were young once), but as paying guests we found it quite irritating to say the least. The party above us finally died down around 3am... In the morning I duly spoke to management as we had decided to cancel our stay and look for another hotel. And here comes the compliment; the staff responded to the situation in a very professional manner, and refunded the booking amount in full to us. We also had breakfast on the house whilst searching for alternative accommodation. I realise that the failure of the night was not due to the hotel or its staff, but to the young people who could not handle themselves properly. The Castle Inn might not be our cup of tea, but I saw that the other guests (at breakfast) seemed to enjoy themselves there. So, if you are looking for accommodation that is a bit more bohemian and individual than your standard hotel fare, as well as being very-well placed for walking the Old Town, have a look at Castle Inn. Their service is impeccable. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Wonderful old hotel in Warsaw City centre

Nov 24th, 2019

10/10 for service, location, staff and cleanliness. No bar or restaurant but it's not an issue as you are just feet away from a host of restaurants etc. Very safe area and lovely city to walk around in. I'll be back. TRIPADVISOR.COM USER 

TripAdvisor Traveler Rating 5

Very distinctive and Comfortable

Nov 22nd, 2019

The room was uniquely decorated and very spacious. Bed and bathroom were clean and modern. Breakfast was authentic Warsaw and attended to by helpful staff. The hotel is located directly on the main square and very close to nearby restaurants. TRIPADVISOR.COM USER 

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