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at the Centara Grand Beach Resort Phuket
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Last memorable visit before pandemic restictions
Sep 23rd, 2020
We are very happy to have been able to spend a week in this wonderful place in the last moments before the travel restrictions introduced in the world due to COVID-19. The hospitality, environment and services were flawless. Special thanks to the super animators from Central European countries working here. TRIPADVISOR.COM USER
Apr 19th, 2020
We were here in March 2020 as the world was losing it’s head. The Hotel was quite and due to lower occupancy was shutting some of the facilities. Although this did impact our experience we still had the most wonderful time. They say Thailand is the land of the smiley people and this certainly was true. The rooms are spacious and nicely decorated. We had a sea view room and the view was beyond amazing (especially at sunset). We tried both restaurants and the food was tasty and a good choice. We particularly liked the buffet restaurant which serves different themes each night. The pools are lovely and staff are attentive. Special shout out to O at the Ripple pool (adults only). He offered great customer service with a smile and a friendly chat. Mui at the main pool was also extremely friendly and attentive. Due to the situation occupancy was low but we still had an amazing time. Your staff are an absolute credit to the hotel and I hope things return to some sort of normality soon. Our visit to Thailand was unplanned due to the situation in other countries in the region. And although not what we had spent a year planning we fell in love the Country, the food, the countryside and most importantly the people. We definitely will be returning to fully experience it TRIPADVISOR.COM USER
Apr 6th, 2020
This hotel was lovely the grounds and were beautiful. We were in Covid19 restrictions but we felt safe and the hotel was doing everything it could to stop the virus effecting the guests or their staff. TRIPADVISOR.COM USER
Apr 2nd, 2020
We are so happy and grateful we got to return to the amazing Grand Centara Karon for the 6th year in a row With the world in turmoil over the Corona virus we were very fortunate to relax and enjoy the sunshine, delicious food and the friendship of the staff with their amazing Thai Smiles. The Hygiene & procedures that management has in place to combat the virus & to make all their guests feel reassured was impeccable without being intrusive. So a big shout out to Laurent Mathieu & Chefs Shane and Jules We also invested in the baht bonanza this year and it worked out well for us as we stayed at the resort a lot more and we would defiantly do it again next year Breakfast at the Cove was plentiful the team were such a delight Mr Ananan Tech Keeki Lin Wit & Oh are so obliging always made sure you were happy and content, We got to see Pooh she is a very talented chef such a lovely lady that we did a fruit carving with a few years ago While relaxing pool/beach side enjoying the awesome March weather we were waited on by Beer, Bill and team at the splash pool bar they were always considerate & eager to please Afternoon sunsets & Happy Hour were marvellous at the Coast Bar Thon & Pun who kept us amused made delicious cocktails and also played good music. Kookkai leads an amazing team with Ray Pech Honey Giffy & Pumpai all kept us entertained also waited on us at dinner when we decided to dine in at the resort. Food once again was awesome & plentiful with a wide range on the menu. THANKYOU to everyone at the Grand Centara Karon I wish I could name everybody as our holiday wouldn’t be the same without your care & kindness during our stay See you in 2021 Bec & Julie (sisters Australia) TRIPADVISOR.COM USER
Mar 29th, 2020
Stayed for only two days 26th-28th march 2020 as flights to the UK were drying up so needed to return home asap. Booked the sister hotel centara villa's phucket but was moved to the grand as centara villa's was closed due to the lack of people booked with the covid-19 out break. Great rooms and views. The staff were fantastic, couldn't do enough for you and always had a smile on their faces. The management that we spoke to were also great, asking how our holiday was going and if there anything that they could do. Altough many of the facilities such as the pools and spa were closed due to government enforced measures to prevent the spread of covid-19 they appeared of a high quality. Would definitely return. TRIPADVISOR.COM USER
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